I installed text-to-file and PDF printers on WhiteBox and CentOS linux servers. I tested the printers and confirmed I could get files from them. Now, they just don't work. When people try to print to a PDF, they get a document with no pages. If I remove the PDF printer, then add it again, it starts working.

The text printer does not print to the text file. It was working before, but it stopped working, and now if I remove and re-add it, it still doesn't work.

No OS or software upgrades have been applied.

What could cause this?

Thank you.

I have had a similar problem in the past which turned out to be caused by having something invalid stuck on the print queue. I solved the problem by deleting every file in the /var/spool/cups (but not /var/spool/cups/tmp) directory. Maybe that will work for you.

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Steve Stites

Thanks for your reply Steve. I tried this, but it didn't help.