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Old 09-19-2017, 04:45 PM   #1
vwtech
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Webex stopped working


Running - Fedora release 26 (Twenty Six)
Kernel - 4.12.13-300.fc26.x86_64

In Fedora 24 or 25 it was working after doing the following:

Code:
#dnf install icedtea-web java-1.8.0-openjdk pangox-compat.i686 libXmu.i686 mesa-libEGL.i686 gtk2.i686 java-1.8.0-openjdk.i686 libpng12.i686 libXv.i686 libXtst.i686 libcanberra-gtk2.i686
Code:
#setsebool -P unconfined_mozilla_plugin_transition=off mmap_low_allowed=on
I hadn't used it in a while and now it's not working correctly. The screen for the meeting lunches but it states that it's disconnected in the lower right corner.

So far I have downgraded packages to test if an updated hosed up something with no lunch.
Any thoughts on this would be helpful.
 
Old 09-19-2017, 05:49 PM   #2
jefro
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Did you see all of this? https://help.webex.com/docs/DOC-6336

Might use wireshark to see any network issue. Launch and not connect tends to make me think a firewall issue but only wild guess.
 
Old 09-20-2017, 08:24 AM   #3
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Quote:
Originally Posted by vwtech View Post
I hadn't used it in a while and now it's not working correctly. The screen for the meeting lunches but it states that it's disconnected in the lower right corner.

So far I have downgraded packages to test if an updated hosed up something with no lunch.
Any thoughts on this would be helpful.
Thoughts? yes. constantly.
Is this a new or existing user on the system? I ask because in the past, I've just rm'd ~./.webex/
before starting a session.

installing willy-nilly doesn't touch ~/.webex/ so, does it exist?
I'd consider moving it or just nuke it ~/.webex/ to orbit.

Hard to tell.
 
Old 09-20-2017, 05:07 PM   #4
vwtech
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Quote:
Originally Posted by Habitual View Post
Thoughts? yes. constantly.
Is this a new or existing user on the system? I ask because in the past, I've just rm'd ~./.webex/
before starting a session.

installing willy-nilly doesn't touch ~/.webex/ so, does it exist?
I'd consider moving it or just nuke it ~/.webex/ to orbit.

Hard to tell.
I removed the directory and on the next attempt it still errors out. I may try downloading the 32bit version of FireFox and see if I can get it to work in that browser.
 
Old 09-21-2017, 10:46 AM   #5
vwtech
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My thoughts on the 32bit version of the Firebox browser were correct https://help.webex.com/docs/DOC-4748
I'm going to setup a VM and do some testing then report back (hopefully positive findings).
 
Old 09-21-2017, 04:52 PM   #6
jefro
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In link post #2
"Firefox 52 and later 32-bit only is supported in Linux using the Java Network Launch Protocol (JNLP), but not with WebEx Meeting Center video (CMR) enabled, and also not with Personal Rooms enabled."
 
Old 09-28-2017, 01:48 PM   #7
vwtech
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Quote:
Originally Posted by jefro View Post
In link post #2
"Firefox 52 and later 32-bit only is supported in Linux using the Java Network Launch Protocol (JNLP), but not with WebEx Meeting Center video (CMR) enabled, and also not with Personal Rooms enabled."
The way its worded in the link, I'm not sure if only works or the 32bit version of Fedora or not?
I understand I'll have to use JNLP and without video enabled or personal rooms.
 
Old 10-02-2017, 04:39 PM   #8
vwtech
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I can now confirm that Webex is now working again.
The issue wasn't on Fedora's end; I visited https://www.webex.com/test-meeting.html again late last week before running updates and now the screen for the meeting lunches and states that it's connected in the lower right corner.

So I have confirmed that we can still use Webex in Fedora 26 with x86_64 version of current Firefox. The limitations of no Personal Rooms etc they note still apply.
Hope this helped some else.
 
Old 10-02-2017, 09:24 PM   #9
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Thanks for the update.
 
  


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