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Old 11-27-2003, 07:53 PM   #1
Registered: Oct 2003
Location: Malaysia
Distribution: Redhat, Mandrake 9.1, SuSE Linux
Posts: 32

Rep: Reputation: 15
Unhappy URGENT!! Mozilla Mail Inbox Disappear!

Hi All, i'm using mozilla-mail for checking my company important email. The strange case happened last few days.

When i download my new email, suddently all my old email in the inbox disappear. I have check out the inbox size and it changed from original 2GB to become 32 MB only. I have try to seek for it in my Redhat 8.0 ext3 filesystem but can't find it anywhere.

Why can it be happened? is it my inbox size too big or mozilla mail cannot support it?

Please help because it is very important the information insize.

Old 11-29-2003, 11:43 AM   #2
Registered: Jul 2003
Location: Toronto, Canada
Distribution: Gentoo
Posts: 720

Rep: Reputation: 30
2Gb.. wow
Yeah, it's quite possible Mozilla truncated that and started afresh. Try to post this to the Mozilla development mailing lists. See what they say.
Old 11-29-2003, 08:57 PM   #3
Registered: Jun 2003
Location: Belgium
Distribution: Slackware
Posts: 109

Rep: Reputation: 16
wauw talking of some compression.. heh.. okay, nothing to be funny about.

are you sure the mail is gone, or that mozilla is just not able to handle that size? maybe check the folder in your homedirectory (or did you already did that when you mentioned the size of your inbox,), what size it is?

and.. the million dollar question is.. do you have a backup?

Last edited by deNiro; 11-29-2003 at 08:59 PM.
Old 12-02-2003, 01:57 AM   #4
Registered: Oct 2003
Location: Malaysia
Distribution: Redhat, Mandrake 9.1, SuSE Linux
Posts: 32

Original Poster
Rep: Reputation: 15
yes..i'm pretty sure the file is gone....i haev check the user disc space using the df -h command already.

The bad things backup.....=(
Old 12-02-2003, 02:47 AM   #5
Senior Member
Registered: May 2001
Location: Left Coast - Canada
Distribution: s l a c k w a r e
Posts: 2,731

Rep: Reputation: 45
<ObjectLesson>Backups are your friend</ObjectLesson>

Do you have any idea how much free space you had before this happened? If so, and if you determine that you're not seeing any extra space then you may be OK. Have you looked in your .mozilla folder in your /home/<username> directory? (Note the "." preceding mozilla)


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