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Old 04-19-2006, 06:25 AM   #1
cultavix
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Registered: Feb 2004
Location: England
Distribution: RedHat
Posts: 39

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Trouble Ticket Express Setup problems..,.


Hello friends,

I am attempting to install a web-based help desk, trouble ticket system for my company on my Apache 2.0 webserver. I have followed the instructions head to toe but it is not working.

http://www.troubleticketexpress.com/index.html

That is the main site. Here are the instructions:

http://www.troubleticketexpress.com/....html#troubles

And nothing, whenever I try to go through the first step of the setup I get the following error.

Error: Error saving config file

I get no Apache errors....
 
Old 04-19-2006, 07:09 AM   #2
zaichik
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Registered: May 2004
Location: Iowa USA
Distribution: CentOS
Posts: 419

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The first step from the instructions is "Unzip ttx.zip on your local drive." That seems like an unusual error for a zip utility to generate. Can you elaborate on exactly what you are doing when you see this error?
 
  


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