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Old 12-24-2005, 10:15 AM   #1
Thanotos
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Registered: Oct 2005
Location: Nanaimo, BC. ~CANADA~
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Thunderbird - cant authenticate


Happy Holidays,

I am trying to get Thunderbird set up for, well email.

Recently I install Slackware 10.2 and I did NOT install the mozilla suite, only FireFox and Thunderbird individually.

When ever I attempt to download email from my ISP server I get an error:
Quote:
Sending of password did not succeed. Mail server shawmail responded: Authentication failed.
I have tried using SSL to no success either, it just times out.


Am I missing a lib file? I am not sure as I am still a newb with Linux. Any suggestions would be greatly appreciated.
 
Old 12-24-2005, 12:11 PM   #2
TruongAn
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Registered: Dec 2004
Location: Vietnam (Việt Nam)
Distribution: Gentoo (desktop), Arch linux (laptop)
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If you miss a lib, thunderbird won't start.
You must check your ISP as well.
Do you have this problem anytime with any mail server?
Try another server, yahoo or some one support POP to make sure thunderbird don't cause the problem itself.
 
Old 12-24-2005, 12:56 PM   #3
Thanotos
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The real kicker is that I am able to load FireFox and use my ISP webmail server with no issues, so I know that it is not my password.

It has to be the program, I just not sure what it is stopping it. I have been to my ISP's site and followed directions as best I could. However there is still no success. I was able to use it prior to the reinstall of slack?
 
Old 12-24-2005, 01:24 PM   #4
alunduil
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When do you get the error? Is it downloading mail or sending? This may help you track down if it is the outgoing or the incoming server that you need to work with in thunderbird. A little more info on the problem would be helpful.

Regards,

Alunduil
 
Old 12-24-2005, 02:42 PM   #5
spooon
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I've never seen this error. What is this "authentication"? Is it because you enabled "use secure authentication" or something like that? (Because most servers don't support it.)
 
Old 12-24-2005, 08:43 PM   #6
TruongAn
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Registered: Dec 2004
Location: Vietnam (Việt Nam)
Distribution: Gentoo (desktop), Arch linux (laptop)
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Quote:
Originally Posted by Thanotos
The real kicker is that I am able to load FireFox and use my ISP webmail server with no issues, so I know that it is not my password.

It has to be the program, I just not sure what it is stopping it. I have been to my ISP's site and followed directions as best I could. However there is still no success. I was able to use it prior to the reinstall of slack?
This doesn't mean the email client cause the problem
The web mail server is different from the incoming and outcoming server.
To check the program, you will need another email server
 
Old 12-25-2005, 12:58 AM   #7
randyding
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Registered: May 2004
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Try connecting to the pop server on port 110 using a standard telnet client.
Enter the user <username>
and then pass <password>
commands, here is a complete example below. If there is a problem you will see all the low level error messages.
Code:
[loginname@mycomputer ~]$ telnet mail.yourisp.com 110
Trying 190.66.49.123...
Connected to mail.yourisp.com (190.66.49.123).
Escape character is '^]'.
+OK POP3 Ready mroute02 0001db08
user loginname
+OK USER loginname set, mate
pass yourpassword
+OK
list
+OK
.
quit
+OK
Connection closed by foreign host.
[loginname@mycomputer ~]$
 
  


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