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Old 12-18-2010, 08:47 PM   #1
Registered: Dec 2005
Posts: 143

Rep: Reputation: 15
Suse 11.3/i586 Sound Config test works, multimedia test + flash silent?

I just installed Suse 11.3 i586. There is no flash sound in firefox 3.6.12. Flash was installed on the first software update and it asked me to sign the license screen, etc.

When I do start -> configure_desktop -> multimedia -> device_pref -> music, I see:
hda Intel (ad198xAnalog)
Plantronics CS50-usb headset (usb audio)
hd48x0 audio.
When I highlight each and hit test, there is no sound.

When testing the hda intel (on my motherboard), I get an error message:
Phonon: KDE's Multimedia Library
The audio playback device, HDA Intel (AD198x Analog) does not work.
Falling back to . [to quote nothing unquote]

However, if I do yast -> sound it brings up the sound configuration window. Select index 0, 82801 JI (ICH10 Family) HD Audio Controller and hit other -> play test sound, I hear the music. Then hit set as primary card and OK.

Now that the sound is working in yast -> sound, I again test flash and configure_desktop -> multimedia. Both are still dead.

lspci shows 2 audio devices:
rex:/home/brianp # lspci | grep -i audio
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
01:00.1 Audio device: ATI Technologies Inc HD48x0 audio

Maybe they are not playing well together. yast -> sound select HD48x0 and delete it. Now shows up as not configured. Retest 82801 JI. STill works. Volume shows master=76, pcm shows 100. Test button plays organ music.

Just for fun, move all other channels (Front, front mic, boosts, surrounds, lfe, side, line, ...) to mid range if they are at one extreme.

Multimedia still doa.

Try Amarok.
ERROR! requires libzine1=1.1.19, but this requirement cannot be provided.
Conflict resolution.
Arbitrarily pick first one
OK- try again
Egad. changing 20+ packages. looks hazardous...
How can a distribution's default music player crash on it's maiden voyage?

Amarok silent with volume set to 80%.

Where is yast -> sound getting its sound from that nobody else can find.

Is it possible to remove all sound related software and build the simplest possible architecture that will play flash, movies and music?

Yast -> Sound_config ->other -> PulseAudio Congig
ERROR PulseAudio is not install or cannot be configured

YAST -> software management -> search(pulseaudio)
not installed
conflicts with pulseaudio provided by pulseaudio-0.9.21-10.1.1.i586
Conflict resolution
Arbitrarily pick first item: deinstall o fpatterns...
OK try again
automatic changes:

start → config desktop → multimedia
PulseAudio Sound Server is the only item under music.
Test → silence
Change backend from xine to gstreamer
Same phonon error message popup: audio playback device hda intel does not work

yast → sound → other → play_test_sound still works.
yast → sound → other → pulseAudio config now shows checkbox for "enable pulseaudio support".
check it. OK.

Installed Chrome browser. It's flash is silent too.
Yast → software management → search (flash) shows
plugin-flash-player 11.3.0-2.1.1

multimedia → sound and video → hda intel → test still dead
flash still dead

the modules look right:
trex:/etc/modprobe.d # cat 50-sound.conf

options snd slots=snd-hda-intel,snd-usb-audio
# u1Nb.ub5J74xk772:82801JI (ICH10 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel
# hhw5.2CQ_bZ6w0G1:CS50/CS60-USB Headset
alias snd-card-1 snd-usb-audio

trex:/etc/modprobe.d # lsmod | grep snd:
trex:/etc/modprobe.d #

trex:/etc/modprobe.d # modprobe snd-hda-intel
trex:/etc/modprobe.d #

THE S.T.A.R.T tool also passes the simple left/right speaker tests. Enabling pulse audio apparently does nothing to help the silence problem. The ALSA setup also does nothing.

What are the left and right speaker tests doing to actually get out to the speakers???

This INTEL chip set is over 3 years old and extremely popular. How is it possible that suse can not understand it?


Asus P5Q3 mobo
Intel ICH10 chipset
Suse 11.3 i586 brand new install
Only YAST can make sound
Old 12-19-2010, 09:08 AM   #2
Registered: May 2009
Location: Chelmsford, England
Distribution: OpenSuse 12.2 and 13.2, Leap 4.2
Posts: 127

Rep: Reputation: 24
I have a similar configuration to yours and also had great difficulty in getting sound to work in opensuse 11.3. I found that none of my video players, mplayer, smplayer, flashplayer or vlc would give sound output, either as plugins or stand alone players. The problem seemed to lie with pulseaudio; when I selected preferences within the player and switched audio from pulseaudio to alsa, sound appeared. I also found that the Yast volume settings tended to change at boot until I disabled pulseaudio.

No idea why; pulseaudio works perfectly in 11.2.

Hope this helps
Old 12-19-2010, 09:21 AM   #3
Senior Member
Registered: Jun 2008
Posts: 1,803

Rep: Reputation: 215Reputation: 215Reputation: 215
Check here...

Open a terminal and use the command "alsamixer" to open a GUI of the alsa controls. You can adjust the "master", "pcm" or some other setting to see if that will help with the problem. Changing the output may help; I have to use "Front" as the output jack. My openSUSE is 11.2.

Last edited by thorkelljarl; 12-19-2010 at 09:26 AM.
Old 12-19-2010, 01:43 PM   #4
Senior Member
Registered: Nov 2001
Location: Budapest, Hungary
Distribution: SuSE 6.4-11.3, Dsl linux, FreeBSD 4.3-6.2, Mandrake 8.2, Redhat, UHU, Debian Etch
Posts: 1,126

Rep: Reputation: 58
You might try to:
a) remove pulseaudio, and/or
b) insert this line:
options snd-hda-intel single_cmd=1
into 50-sound.conf

Also: check that mixer settings are correct, and you connect to the right audio output socket. I was lazy to troubleshoot and solve the problem, but I have the sound on a different outputs in windows and linux, so I have to plug the loudspeaker into an other output, each time I reboot in the other system.


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