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Old 12-07-2004, 01:06 PM   #1
kemplej
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Registered: Dec 2003
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Suggestions for Helpdesk Software


I run a school of about 60 computers. Various operating systems. We currently use PPCIS for a helpdesk but I am finding its lacking alot of features and has a few annoying bugs. Can anyone suggest a helpdesk software? One feature I am looking for is the ability to list all the work done on a single computer.

Thanks
Justyn
 
Old 12-07-2004, 01:47 PM   #2
acid_kewpie
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this gets bounded about a lot, seems very capable. http://www.bestpractical.com/rt/
 
Old 12-07-2004, 02:34 PM   #3
Tinkster
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Another pretty good one is PLONE ...

Based on Zope and CMF.


Cheers,
Tink
 
  


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