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Old 10-15-2013, 10:01 PM   #1
MooseMagnet
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Skype doesn't work well with Ubuntu 11 or 12.04.


Well.... Skype didn't work well when I was using Ubuntu 11.xx. I sort of ignored it, but now that I'm running 12.04 I have more need to use Skype.

The problem is the person on the other end of the conversation says their windows machine tells them the connection is too slow. I've been using high speed DSL. But that message still appears.

And my video freezes. The voice continues, but the video I am sending freezes.

I tried installing WINE and got lots of runtime errors with Skype for windows - and gave up.

I read about maximizing Ubuntu's speed. Wanted to ask here what works best?

Running latest version of Skype for Linux on a Dell Inprion 1300.

thanks.
 
Old 10-16-2013, 02:46 PM   #2
jdkaye
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1. Does the problem persist if you disable video?
2. Have you tried the Skype Test Call? Is there a problem?
3. Have you checked your up/download speed on a speed test site?
4. Have you checked your Skype configuration? Is everything reported ok?
I could go on and on.
jdk
 
Old 10-16-2013, 02:51 PM   #3
snowday
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The recipe for the best possible Skype performance is a fast computer on a fast internet connection. Your 2005-vintage computer, however, barely meets the minimum hardware requirements for Ubuntu and will likely struggle with demanding multimedia apps such as Skype.

https://help.ubuntu.com/community/In...emRequirements
http://www.notebookreview.com/default.asp?newsID=2738

In any case, Skype is proprietary ("closed source") software not provided or supported by Canonical (the makers of Ubuntu). Therefore, for assistance with Skype, you should contact the makers of Skype (Microsoft) directly as there is not much the Linux community can do about this non-open-source commercial application.

https://help.ubuntu.com/community/Skype
http://skype.com

Last edited by snowday; 10-16-2013 at 02:54 PM.
 
Old 10-16-2013, 04:08 PM   #4
MooseMagnet
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Thanks to both of you.
jdhaye - yup, I've done all those and more.
snowpine - good enough. I'll hammer in a different direction.
Thanks. I'll let the post go unsolved a couple more days just in case someone has a solution.
 
Old 07-07-2014, 08:31 PM   #5
MooseMagnet
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I'm trying here again. I can't find anything from skype other than a vague FAQ. I realize microsoft support is not to be found here, but maybe someone has had the same issues I'm having, and maybe found a solution.

The same problem for a few years - through a few upgrades. (from Ubuntu 10.x to 12.04, same problem exactly)

1. The video call is going along fine, then...
2. Video freezes (but voice continues).
3. Skype freezes.
4. Can't close Skype because pulseaudio won't quit on it's own.
5. Must restart laptop.
6. Reconnect the video call, and all works well for several minutes, then....
7. Same thing all over again and again.

No problems with voice only. I use Skype frequently. Only problem when video is running. And.... have tried 3 different cameras.

Any ideas??? Thank you.
 
Old 07-08-2014, 12:47 AM   #6
jdkaye
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The only other thing I can think of is this: I use skype (sadly) and pulseaudio but in order for my skype to work I need to use this as my command to start skype:
Code:
PULSE_LATENCY_MSEC=60 skype %U
Maybe that might help.
You're thread is marked as [SOLVED]. Mind telling us how you solved your problem? It might help someone else (like you) with a similar problem.
jdk
 
Old 07-09-2014, 09:11 AM   #7
MooseMagnet
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I previously just gave up and marked it 'solved' after snowpine's post.
I'll try your suggestion. Also... there are many such posts on the skype help page. Must be a major problem with skype.
 
  


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