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Old 02-13-2004, 07:06 AM   #1
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Location: St Albans, England
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Angry Scanning in SuSE 9

I am trying to get my HP 5200C scanner working in SuSE 9, the scanner appears to have installed OK and I have a scanner icon on my desktop. When I click the icon Kooka starts up and runs but I cannot work out how to start a scan. Can anyone help please.
Regards Nigel
Old 02-13-2004, 07:43 AM   #2
Mega Man X
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In not familiar with Suse, but with Slackware, all I had to do was:

1 - load the module to my USB scanner HP Deskjet 2200c (modprobe scanner)

2 - fire up xsane and that was it

I don't think you have to load any module, it looks like it's already loaded so skip step 1. Try typing at the console xsane and see if you have it installed. I bet if it's not installed, you will easily find it within your Suse CD's
Old 02-13-2004, 08:25 AM   #3
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Scanning in SuSE 9

Thanks for the help, I've done what you say. In my own profile it cannot detect the scanner, if I go into root it works OK, the same for kooka it works in root but doesn't detect a scanner in my user profile.
Old 02-13-2004, 08:32 AM   #4
Mega Man X
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Hmmm, but could you scan the picture? Because modules can only be loaded by root. You can simply become from a user to root by typing "su" without the quotes in the console.
If you can scan the picture with xsane and would like to always have this module loaded (modprobe scanner) at boot, add this line to /etc/rc.d/modules (it could be also /etc/rc.d/local or something similar)

modprobe scanner

Good luck!
Old 02-13-2004, 08:34 AM   #5
Registered: Jan 2004
Location: cheshire, uk
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there is a small possibility that sane hasn't been installed, in which case you won't be able to access the scanner (irrespective, i think, of whether or not there is an icon on the desktop).

couple of things you could try here, which should help you (and us!) narrow down the problem. first, open up a console window. then type:


this should find and identify your scanner.

next, type:

scanimage -L

this will give a list of scanners connected.

if there are problems at either stage, it is likely that there is a problem with your sane installation. to verify that sane is or is not installed, you could open up Yast and check (try looking for sane under software installation).

hope this helps.
Old 03-04-2004, 01:25 AM   #6
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Location: N. Idaho
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I am having a similar issue with a 5300C HP scanner. Took it to my LUG (Linux Users Group) this evening, where we are also all newbies. This is what we found. The scanner was installed in YaST2. We installed xsane via YaST2. Started xsane. Got error message with explaination "No devices available. Possible reasons 1. There really is no device that is supported by SANE. 2. Supported devices are busy. 3. The permissions for the device file do not allow you to use it- try as root. 4. The backend is not loaded by SANE (man sane-dll) 5. The backend is not configured correct (man sane-backend name) 6. Possibly there is more than one SANE version installed. We attempted changing permissions, however it made no difference. We then tried signing in as a different user (root) going into KDE and starting xsane from theKDE menu. The scanner worked beautifully. However, we did NOT solve the permissions problem. Anyhow you can use the root method to see if the scanner is actually set up on your system. Wish I could help more but this is all 8 of us newbies could put together!


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