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Old 04-17-2008, 07:18 AM   #1
awilisch
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Registered: Dec 2003
Location: Issaquah, WA
Posts: 36

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RT Tracker issue


I am trying to get RT Tracker up for my company but I'm running into some issues.

I am installing on CentOS 5 and I'm using the install instructions for RHEL 5 located here:

http://wiki.bestpractical.com/view/Rhel5InstallGuide

Everything seems to install fine with no errors. However whenever I try to browse to the page I get an Internal Server Error page saying there is a misconfiguration.

Below this post I am going to post the contents of the Apache ssl_error_log. So far nothing I've tried has worked. I was able to get RT Tracker working using an older version, RT 3.4.5 using the install guide located here:

http://wiki.bestpractical.com/view/RPMInstall

But I'd much rather be running with the latest version. Any help is greatly appreciated.

ps: I know the server certificate issue needs to be fixed. Figured I'd get it running first.

------------------------------
Apache ssl_error_log
------------------------------
[Thu Apr 17 08:10:24 2008] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Apr 17 08:10:24 2008] [warn] RSA server certificate CommonName (CN) `localhost.localdomain' does NOT match server name!?
[Thu Apr 17 08:10:24 2008] [warn] RSA server certificate CommonName (CN) `trouble.reisenfeld.com' does NOT match server name!?
[Thu Apr 17 08:10:24 2008] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Apr 17 08:10:24 2008] [warn] RSA server certificate CommonName (CN) `localhost.localdomain' does NOT match server name!?
[Thu Apr 17 08:10:24 2008] [warn] RSA server certificate CommonName (CN) `trouble.reisenfeld.com' does NOT match server name!?
[Thu Apr 17 08:10:46 2008] [error] [client 10.50.101.157] failed to resolve handler `RT::Mason': Can't locate RT/Mason.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at (eval 7) line 3.\n
[Thu Apr 17 08:13:50 2008] [error] [client 10.50.101.157] failed to resolve handler `RT::Mason': Can't locate RT/Mason.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at (eval 7) line 3.\n
 
  


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