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Old 10-26-2009, 01:50 PM   #1
myhato
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Replace license in RedHat


Hi

I have system that was setup for 1 customer with their RedHat license.
How can I reuse this setup with another RedHat license for me?

Is there any option to replace a license with another license? The purpose is to be able to reuse an environment without going back from installing everything and violating the license term.
 
Old 10-26-2009, 02:09 PM   #2
TB0ne
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Quote:
Originally Posted by myhato View Post
Hi

I have system that was setup for 1 customer with their RedHat license.
How can I reuse this setup with another RedHat license for me?

Is there any option to replace a license with another license? The purpose is to be able to reuse an environment without going back from installing everything and violating the license term.
If they're not using the license anymore, you should be able to get the particulars from them, and call RedHat, to have it transferred over to you.

If they are using the license on another of their systems, you'll either have to buy one, or run unsupported. You're not violating a license term, in the Windows way of looking at it. RedHat licenses you for updates/support, not for the OS.
 
Old 10-26-2009, 03:14 PM   #3
myhato
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Thanks for the quick reply.
They are still using their license that I installed for their environment. They're zen images that I built. My situation is that I don't want to rebuild exact images for me again. What I want to know is the process to replace their license to my license and off I go, I can reuse the images without violating the license term.
 
Old 10-26-2009, 03:20 PM   #4
TB0ne
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Quote:
Originally Posted by myhato View Post
Thanks for the quick reply.
They are still using their license that I installed for their environment. They're zen images that I built. My situation is that I don't want to rebuild exact images for me again. What I want to know is the process to replace their license to my license and off I go, I can reuse the images without violating the license term.
If you've got a valid license, you should just need to call RedHat, and they'll take you through it. They've got to change things on their end, too, for RHN and your support contracts, so it's easier to walk through it with them anyway...
 
Old 10-26-2009, 03:24 PM   #5
myhato
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yes, I got a new license. Can I have a number to call Redhat? I can't find any number to reach them from the main web site.
 
Old 10-26-2009, 04:11 PM   #6
knudfl
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https://www.redhat.com/support/proce...duction/#howto
QUOTE :
" Submit via phone :
Red Hat telephone support is available for most Red Hat Enterprise
Linux platforms. Red Hat provides telephone number per region or
country (where available). You can access your Red Hat Technical
Support phone number after you log into www.redhat.com/wapps/support/.
You will be required to provide your Red Hat Customer Number for
validation of the support service to which you are entitled to as
well as the product about which you are calling. "
.....
 
Old 10-26-2009, 07:25 PM   #7
chrism01
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http://www.redhat.com/support/policy/sla/contact/ - RH phone nums worldwide list
 
Old 10-27-2009, 07:28 AM   #8
TB0ne
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Quote:
Originally Posted by myhato View Post
yes, I got a new license. Can I have a number to call Redhat? I can't find any number to reach them from the main web site.
Sorry...There are many phone #'s on the RedHat site. Look them up yourself. Click support, "helpful resources"...there's another link there that takes you to a page with MANY phone #'s on it.
 
  


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