qmail delivering mail but not to mailbox

ServerStorm · 01-12-2005, 04:37 PM

Hi everyone,

I am new to qmail and have learned quite a bit about it since I have installed it; however there is one issue that is plaguing my efforts to move forward with qmail's configuration. That is, if I send mail to a user@domain.ca then it is delivered to the qmail 'Mail Queue (qmail-qread)', yet it should be delivered to a user's mailbox instead. When I check the user's mailbox in /home/user/Maildir/ it reports no mail, which makes sense if it has already been delivered to the 'Mail Queue'.

I have VPop set-up and using a remote mail client I can connect via authentication to the pop3 account, so I know that the maildir account is setup.

I am obviously missing something but I have yet to find it. Of note, I did during my first attempt at installing qmail set it up to NOT use the Maildir format, but that installation was unsuccessful. From that original install attempt I removed all files and deleted all groups and variables that I had created and then used a different process to attempt a second install. I don't know if because I originally configured qmail to use the Queue and not MailDir that I am now getting this behavior.

I would like to be able to have several MailDir's setup for different users.

I hope that you might be able to offer advise as to how I might either diagnose or fix it so the mail gets delivered to a user's maildir.

Your help will be most appreciated.

Truly,
ServerStorm

hallamigo · 01-12-2005, 05:13 PM

When I installed qmail using Maildir and server accounts it created the following directory with all the goods I needed to configure.

/var/qmail/control/

-rw-r--r-- 1 root root 3 2004-09-25 23:46 concurrencyincoming
-rw-r--r-- 1 root root 11 2004-09-25 23:36 defaultdelivery
-rw-r--r-- 1 root root 15 2004-09-25 23:35 defaultdomain
-rw-r--r-- 1 root root 23 2004-10-09 01:49 locals
-rw-r--r-- 1 root root 23 2004-09-25 23:35 me
-rw-r--r-- 1 root root 15 2004-09-25 23:35 plusdomain
-rw-r--r-- 1 root root 54 2004-10-09 01:49 rcpthosts
-rw-r--r-- 1 root root 62 2004-10-09 01:49 virtualdomains

Check the following and let me know:
1. Is domain.ca (from your example) in the list of allowable domains in the rcpthosts file?
2. Is user@domain.ca:user in the virtualdomains file? You should have the email then a colon then the name of the user who should be handling the email.
3. Do you have a .qmail-user file in /home/user directory that indicates what to do with the email?
4. Does your .qmail-user file contain /home/user/Maildir/ as the only line of code? (Others are optional, but the one is most important. BTW, it must have an end slash after Maildir.

Hope that helps.

ServerStorm · 01-12-2005, 06:33 PM

Hi hallamigo,

Thanks for your post!

Please find below my comments to each of your questions:

Quote:

1. Is domain.ca (from your example) in the list of allowable domains in the rcpthosts file?

Yes

Quote:

2. Is user@domain.ca:user in the virtualdomains file? You should have the email then a colon then the name of the user who should be handling the email.

I didn't have this entry when I checked. I added it. How should this be configured if the user does not have a linux account?

Quote:

3. Do you have a .qmail-user file in /home/user directory that indicates what to do with the email?

No. This one is a little more confusing for me because of the following scenario: I have a two possibilities where I might locate this file. Let's say for example that the user's name is bwalton, then here are the possibilities

Code:

 If using Webmin I see a username /home/bwalton/Maildir/

However if I go to /home/bwalton there is no .qmail-user, .qmail-bwalton file or for that matter any 'Maildir' folder.

Alternatively there is also a bwalton directory under /home/vpopmail/domains/%domainname%/bwalton (%domainame% is the actual domain)

Where should the .qmail-user file be located? Is it actually named .qmail-user? Out of the two possibilities for listing the home, I am guessing that I should list it as the vpopmail location and not the sole /home/bwalton location; is this correct?

Quote:

4. Does your .qmail-user file contain /home/user/Maildir/ as the only line of code? (Others are optional, but the one is most important. BTW, it must have an end slash after Maildir.

I will not proceed with 4 until I resolve questions that I proposed in .3.

Thanks so much. I definitely understand why it is not working with the absence of a .qmail-user file.

hope this adequately answers your questions!

Truly,
ServerStorm

ServerStorm · 01-12-2005, 09:13 PM

Hi

I learned a bit more. I did a search for .qmail-* and found that I had the following:

.qmail-default home/vpopmail/domains/bwalton.ca/
.qmail-mailer-daemon var.qmail/alias/
.qmail-postmaster var.qmail/alias/
.qmail-root var.qmail/alias/
.qmail-bwalton var.qmail/alias/

in the .qmail-bwalton file one line exists:

/home/vpopmail/domains/bwalton.ca/bwalton/maildir/

So it appears that the answer to all hallamigo's questions is 'YES'

Given that this .qmail-bwalton file exists should this mean that it should be working?

Again your thoughts are appreciated.

Truly,
ServerStorm

ServerStorm · 01-12-2005, 10:05 PM

Hi

My qmail startscript:

Code:

#!/bin/sh
exec env - PATH="/var/qmail/bin:/usr/local/bin" \
qmail-start ./Maildir/

If I invoke it in a shell console:

Code:

# '/var/qmail/rc'

It gives this output:

Code:

status: local 0/10 remote 0/255
starting delivery 1: msg 162678 to local bwalton@bwalton.ca
status: local 1/10 remote 0/255
delivery 1: deferral: Unable_to_chdir_to_maildir._(#4.2.1)/ 
status: local 0/10 remote 0/255

d

I think that the line delivery 1: deferral: Unable_to_chdir_to_maildir._(#4.2.1)/ means that their is a permissions problem on a directory. Only, I am not sure what director local bwalton@bwalton.ca is, and I am also not clear on how I should reset the permissions so that they work correctly?

I think that we are almost their only I am just not sure how to do this last step. Your help is definitely appreciated.

Truly,
ServerStorm

ServerStorm · 01-12-2005, 10:39 PM

Here are the permissions on the different directories:

Quote:

foozle:/home # dir
total 2
drwxr-xr-x 4 root root 104 Jan 1 22:23 .
drwxr-xr-x 25 root root 584 May 1 21:43 ..
drwxr-xr-x 20 bwalton users 1936 May 2 02:36 bwalton
drwxr-xr-x 8 root root 192 Jan 1 23:21 vpopmail
foozle:/home # cd vpopmail
foozle:/home/vpopmail # dir
total 1
drwxr-xr-x 8 root root 192 Jan 1 23:21 .
drwxr-xr-x 4 root root 104 Jan 1 22:23 ..
drwxr-xr-x 2 vpopmail vchkpw 696 May 2 09:44 bin
drwxr-xr-x 4 vpopmail vchkpw 96 Jan 1 23:21 doc
drwx------ 3 vpopmail vchkpw 176 May 2 10:00 domains
drwxr-xr-x 2 vpopmail vchkpw 304 May 2 09:54 etc
drwxr-xr-x 2 vpopmail vchkpw 200 May 2 09:44 include
drwxr-xr-x 2 vpopmail vchkpw 80 May 2 09:44 lib
foozle:/home/vpopmail # cd domains
foozle:/home/vpopmail/domains # dir
total 12
drwx------ 3 vpopmail vchkpw 176 May 2 10:00 .
drwxr-xr-x 8 root root 192 Jan 1 23:21 ..
-rw-r--r-- 1 root root 80 May 2 09:58 .over-quota.msg
drwx------ 4 vpopmail 98 144 May 2 10:01 bwalton.ca
-rw-r--r-- 1 root root 512 May 2 09:57 quotawarn.msg
-rw-r--r-- 1 root root 2 May 2 09:55 quotawarn.msg~
foozle:/home/vpopmail/domains # cd bwalton.ca
foozle:/home/vpopmail/domains/bwalton.ca # dir
total 4
drwx------ 4 vpopmail 98 144 May 2 10:01 .
drwx------ 3 vpopmail vchkpw 176 May 2 10:00 ..
-rw------- 1 vpopmail 98 55 May 2 10:00 .qmail-default
drwx------ 3 vpopmail 98 72 May 2 10:00 postmaster
drwx------ 3 vpopmail 98 136 May 8 09:04 bwalton

hallamigo · 01-13-2005, 12:14 AM

I was unaware that you were using vpopmail combined with qmail. Vpopmail should be the one handling your mail delivery. What is the content of your /var/qmail/control/rcpthosts and /var/qmail/control/virtualdomains files. They should indicate that vpopmail is in control.

My rcpthosts simply lists the domain names and the virtualdomains have

greenaspen.com:greenaspen.com

This indicates that anything for the domain greenaspen.com is handled by the /home/vpopmail/domains/greenaspen.com directory.

Combining qmail and vpopmail can be somewhat touch-and-go - what instructions did you follow?

ServerStorm · 01-13-2005, 11:16 AM

Hi hallamigo

The content of my /var/qmail/control/rcpthosts is:

mail.bwalton.ca
bwalton.ca
mail.bwalton.com
bwalton.com

The content of my /var/qmail/control/virtualdomains

bwalton@bwalton.ca:bwalton

To set it up similarily to your own setup I did the following:

bwalton@bwalton.ca:bwalton
bwalton.ca:bwalton.ca

I used the directions at the following site.
http://sylvestre.ledru.info/howto/ho...mail.php#qmail

I originally followed the instuctions at 'Life with Qmail' although I ran into barriers with these instructions when I attempted to get imap-courier configured and also I could not compile the authentication module; therefore I followed these instructions at the listed site and it got me past the imap-courier and authentication issues.

Thanks for you help thus far!

Truly,
ServerStorm

hallamigo · 01-13-2005, 11:20 AM

I'll get back to you shortly with a link to my documentation - hopefully it will give you some ideas; I just need to get it on the web.

ServerStorm · 01-13-2005, 11:39 AM

Thank You!!!!