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Old 09-16-2016, 04:28 PM   #1
julianvb
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Purging HP F4210 Printer's Memory in Linux Mint


2016-09-16

I am trying to purge all print jobs on an HP Deskjet F4210 printer to an avail by cancelling all jobs from its queue via Menu>System>Administration>Printer and by issuing the following terminal command

Code:
 cancel -a
The printer indicates that it's processing Page 1 when I want it to print Page 3 even after I've purged the queue totally.

Any help will be much appreciated.

Julianvb
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Old 09-16-2016, 04:47 PM   #2
Emerson
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Are you using CUPS? If yes, point your browser to localhost:631.
 
Old 09-16-2016, 04:58 PM   #3
michaelk
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If the print job(s) are is in the printer's memory but not in the queue anymore then either press the cancel button on the printer itself if one exists or remove power (Pausing the printer first will hopefully keep from having to remove paper in the rollers). There are several ways to remove jobs from the queue. An addition command line utility to empty a printer queue is lprm.

Missed the update. What happens when you try printing page 3?

Last edited by michaelk; 09-16-2016 at 05:15 PM.
 
Old 09-16-2016, 05:45 PM   #4
julianvb
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Hi, Emerson and michaelk,
Quote:
If the print job(s) are is in the printer's memory but not in the queue anymore then either press the cancel button on the printer itself if one exists or remove power (Pausing the printer first will hopefully keep from having to remove paper in the rollers). There are several ways to remove jobs from the queue. An addition command line utility to empty a printer queue is lprm.

Missed the update. What happens when you try printing page 3?
_________________
Unfortunately pressing the printer's own Cancel button or removing printer power does not change the printer's status screen. The Page 3 new job just gets put in the queue, the printer keeps the old Page 1 status on the screen and the printer continues waiting indefinitely.

I've browsed the CUPS webpage, which does not seem to show any new information. Thank you both very much.

I really wish that HP printers came with a master-reset switch to clear the whole printer. When I worked for a modem firm years ago, we provided every modem with a master-reset switch to purge any software/hardware problems.

Julianvb
 
Old 09-16-2016, 06:05 PM   #5
michaelk
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Does http://localhost:631/printers show your printer as idle? If you click on the printer name you should be able to see its status.
 
Old 09-16-2016, 06:24 PM   #6
julianvb
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michaelk,

The webpage indicates that the printer is still processing Page 1. It is in agreement with the printer's own status screen. In other words, it's too busy to print Page 3. Rebooting the computer doesn't help.

I'll try to cancel this old job and see what happens next.

Julianvb
 
Old 09-16-2016, 06:52 PM   #7
julianvb
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michaelk and Emerson,

I think I've just fixed the problem by deleting my printer via CUPS and re-installing it as the default printer. Now all the inconsistent information is gone. In other words, I've totally purged the printer's history. Many thanks again for your kind support.

Julianvb
 
  


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