LinuxQuestions.org
Welcome to the most active Linux Forum on the web.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Software
User Name
Password
Linux - Software This forum is for Software issues.
Having a problem installing a new program? Want to know which application is best for the job? Post your question in this forum.

Notices


Reply
  Search this Thread
Old 01-14-2017, 11:47 AM   #1
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Rep: Reputation: Disabled
Problems with Cinnamon 18.1 Ghost like images and black screen


Hi and thanks in advance. I recently installed Cinnamon 18.1 in a Dell Vostro 220 tower with 4GB of Ram.

I have two issues which I can't seem to resolve. The first issue is after about 24-28 hours of use if I click on my desktop, then go back to an application I get a ghost like image of the application embedded in the desktop and I can't see the application I was working in. After several attempts at a resolution I found if I click on the app [from the applets] for restarting Cinnamon I can work around that problem.

The other problem is occasionally if I leave the computer running and it goes into screen saver, set at 15 minutes, and after 30 minutes the monitor goes off. I don't have it set to hibernate, only to power off the monitor. On occasion when I come back to use the machine the monitor remains black after moving the mouse or hitting the keyboard. I know the computer is on. If I force a reboot I still get a black screen. I found unplugging power to the monitor will bring it back. This also occurs after 24-48 hours from a prior episode.

I had the ghost problem with the on board video card, and realized the hardware might not be up to par. I installed an EGVA 210 graphics card, and with the default driver or the nvidia340 driver I have the same ghost problem, then started to have the black screen problem which wasn't happening with the on board card. I have tried another monitor, cleaned all dust etc, out of the tower, installed, completely removed and reinstalled the default driver as well as the nvidia340 driver.

I do have a screen shot of the ghost image problem but at the moment don't know how to upload it.

I realize I can switch back to Mint Mate, but really like Cinnamon better and would like to try and get it to work if possible.

Again thanks in advance!
 
Old 01-15-2017, 04:15 AM   #2
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 17,401
Blog Entries: 10

Rep: Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213
yes, a screenshot would be nice.

please open a terminal and enter
Code:
lspci -k
and post the output here.

bonus points if you put it in code tags!
 
Old 01-15-2017, 05:12 AM   #3
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Original Poster
Rep: Reputation: Disabled
Thanks. I'm working on how to upload the screen shot. In the mean time:

frank@frank-Vostro-220-Series ~ $ lspci -k
00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
Subsystem: Dell Dell Vostro 220
00:01.0 PCI bridge: Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1a.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2
Subsystem: Dell 82801JI (ICH10 Family) USB2 EHCI Controller
Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
Subsystem: Dell 82801JI (ICH10 Family) HD Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.2 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 3
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1
Subsystem: Dell 82801JI (ICH10 Family) USB2 EHCI Controller
Kernel driver in use: ehci-pci
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller
Subsystem: Dell 82801JIR (ICH10R) LPC Interface Controller
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation 82801JI (ICH10 Family) SATA AHCI Controller
Subsystem: Dell 82801JI (ICH10 Family) SATA AHCI Controller
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
Subsystem: Dell 82801JI (ICH10 Family) SMBus Controller
Kernel modules: i2c_i801
01:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210] (rev a2)
Subsystem: eVga.com. Corp. GT218 [GeForce 210]
Kernel driver in use: nvidia
Kernel modules: nvidiafb, nouveau, nvidia_340
01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1)
Subsystem: eVga.com. Corp. High Definition Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 02)
Subsystem: Dell Vostro 220
Kernel driver in use: r8169
Kernel modules: r8169
frank@frank-Vostro-220-Series ~ $
 
Old 01-15-2017, 05:17 AM   #4
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Original Poster
Rep: Reputation: Disabled
Click image for larger version

Name:	Screenshot from 2017-01-15 06-10-41.jpg
Views:	82
Size:	88.4 KB
ID:	23975

That is the ghost like image. If I, working on a document for example and then click in the app to go to my desktop that's what I sometimes see when the problem occurs. If I click on the tab that says "Problems with Cinnamon" [in this example] I can not return to it. I have to hit the icon on the right to restart Cinnamon and then I can click on Problems with Cinnamon and return. The same holds true if there are more things running. It takes about 24-48 hours to happen, it is not instantaneous.

Sorry about the bonus points, hopefully this is clear enough to convey the issue.


frank@frank-Vostro-220-Series ~ $ lspci -k
00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
Subsystem: Dell Dell Vostro 220
00:01.0 PCI bridge: Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1a.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2
Subsystem: Dell 82801JI (ICH10 Family) USB2 EHCI Controller
Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
Subsystem: Dell 82801JI (ICH10 Family) HD Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.2 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 3
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3
Subsystem: Dell 82801JI (ICH10 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1
Subsystem: Dell 82801JI (ICH10 Family) USB2 EHCI Controller
Kernel driver in use: ehci-pci
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
00:1f.0 ISA bridge: Intel Corporation 82801JIR (ICH10R) LPC Interface Controller
Subsystem: Dell 82801JIR (ICH10R) LPC Interface Controller
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation 82801JI (ICH10 Family) SATA AHCI Controller
Subsystem: Dell 82801JI (ICH10 Family) SATA AHCI Controller
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
Subsystem: Dell 82801JI (ICH10 Family) SMBus Controller
Kernel modules: i2c_i801
01:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210] (rev a2)
Subsystem: eVga.com. Corp. GT218 [GeForce 210]
Kernel driver in use: nvidia
Kernel modules: nvidiafb, nouveau, nvidia_340
01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1)
Subsystem: eVga.com. Corp. High Definition Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 02)
Subsystem: Dell Vostro 220
Kernel driver in use: r8169
Kernel modules: r8169

Last edited by demarpaint; 01-15-2017 at 05:35 AM.
 
Old 01-15-2017, 05:48 AM   #5
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 17,401
Blog Entries: 10

Rep: Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213
it is a graphical issue, that much is sure.
Code:
01:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210] (rev a2)
Subsystem: eVga.com. Corp. GT218 [GeForce 210]
Kernel driver in use: nvidia
Kernel modules: nvidiafb, nouveau, nvidia_340
i used to use a geforce 210; iirc and according to this page you can use the latest driver; nvidia_340 is NOT the latest driver; i'm not sure what this output means, please find out which nvidia driver is actually installed (i'm sure mint has a graphical tool for that).

you could also try to disable compositing ("desktop effects" or some such).
 
Old 01-15-2017, 05:58 AM   #6
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Original Poster
Rep: Reputation: Disabled
Thanks, I'll have to look into how to do what you suggested. I called nVidia tech support and they told me the 340 driver was the most current and best driver to use and what I installed.

I already have the effects disabled. I also had this problem with the on board card which is why I upgraded the graphics card.

Last edited by demarpaint; 01-15-2017 at 06:18 AM.
 
Old 01-15-2017, 06:29 AM   #7
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Original Poster
Rep: Reputation: Disabled
Is there an entry level graphics card that works better than a nVidia card for Cinnamon? More user friendly?
 
Old 01-18-2017, 01:32 AM   #8
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 17,401
Blog Entries: 10

Rep: Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213
Quote:
Originally Posted by demarpaint View Post
I also had this problem with the on board card which is why I upgraded the graphics card.
erm, what?
in that case it is not so likely to be a problem with your current graphic card.
what make and model is that one? why doesn't it show up in the lspci output?

also, try live-booting some other distro that is
a) not mint
b) not cinnamon
maybe the problem isn't present then?

i don't think that "upgrading" your graphics will help with your problem.
 
Old 01-18-2017, 03:09 AM   #9
beachboy2
Senior Member
 
Registered: Jan 2007
Location: Wild West Wales, UK
Distribution: Linux Mint 20.1 MATE, MX-19.3, antiX, EndeavourOS
Posts: 3,331
Blog Entries: 17

Rep: Reputation: 1263Reputation: 1263Reputation: 1263Reputation: 1263Reputation: 1263Reputation: 1263Reputation: 1263Reputation: 1263Reputation: 1263
demarpaint,

As ondoho suggests, run either Linux Mint 18.1 MATE or MX-16 and I bet your problem will disappear.


MX-16 on Distrowatch:
https://distrowatch.com/table.php?distribution=mx

MX-16 Review:
http://www.dedoimedo.com/computers/mx-16.html
 
Old 01-18-2017, 05:01 AM   #10
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by ondoho View Post
erm, what?
in that case it is not so likely to be a problem with your current graphic card.
what make and model is that one? why doesn't it show up in the lspci output?

also, try live-booting some other distro that is
a) not mint
b) not cinnamon
maybe the problem isn't present then?

i don't think that "upgrading" your graphics will help with your problem.


Thanks for the replies ondoho & beachboy2. Mate 18.0 worked so I know I can go back to that. MX-16 is certainly worth looking into that's the first I've even heard about it.

I have a EVGA G210 graphics card, prior it was the on board card that is part of the chip set. Why it doesn't show on the lspci output is out of my wheelhouse unfortunately. It could also hold the answer to my issue?

Here's where I'm at. I seem to have the ghost problem resolved. I think the nVidia 340 driver might have been the issue. That is the recommended driver for the card I have. On a boot up there's a screen that comes on before the desktop becomes visable, it had the green LM logo. With the nVidia driver the logo is a thin font 18.1 with 4 blinking dots below it. With the Nouveau driver I see the LM logo. I purged all traces of nVidia and went back to the the Nouveau driver. I think that might have resolved the ghost issue. Prior to purging all nVidia drivers I had the problem with the Nouveau driver too.

Yesterday I did have a problem with the monitor and I made some additional tweaks. I have sleep and hibernation disabled, always did from day one, so that's not an issue. I turned off the screen saver and have the monitor go off after 30 minutes. Usually the keyboard or mouse will turn it on. Yesterday that didn't happen, the screen was blank, in the background I could hear my streaming news running so I knew the tower was on. I forced a reboot, w/o powering the tower off, and came back up to a blank screen. I unplugged the power to the monitor waited a few seconds, plugged it in and there was my desktop.

Here's the additional tweak: I went into the settings on the monitor itself, audio settings and turned power save audio OFF. It was set to ON by default. My logic was to let the computer tell the monitor when to go off, not have the monitor and computer powering the monitor off.

In going to try and hang in there a little longer before I pull the plug on Cinnamon. I think I might be getting close, and I realize I can toss in the towel and have other options.

The problem will take at least 24-48 hours to re-occur after it happens, so I have to wait to see what impact any changes make.

Thanks again!!!!!!
 
Old 01-21-2017, 01:40 AM   #11
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 17,401
Blog Entries: 10

Rep: Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213
tl;dr
good you solved it.
please mark this thread solved. yes, that's your job not anybody else's. it's near the top of the page, dropdown menu "Thread Tools"...

if you have another seperate problem please open a new thread.
 
Old 01-21-2017, 06:10 AM   #12
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Original Poster
Rep: Reputation: Disabled
The problem is not solved, which is why I haven't marked the thread as solved. The ghost image problem is solved, but the monitor still goes blank and doesn't come back on after leaving the machine. This can take days to happen, so it takes a long time to see if any changes impact it, and the reason for the delay in the updating of the thread.

Sleep and hibernation are disabled as is the screen saver. I had an event last night after almost 4 days w/o issue. I have the monitor set to go off after 30 minutes of inactivity. "Occasionally" I will come back to a very dark blue screen, hear my streaming news in the background, move the mouse or hit the keyboard and the screen stays that dark blue color. The orange power light is on, when the screen wakes up that light turns blue. Not the case when the problem occurs, the light stays orange. This time instead of forcing a reboot I just unplugged the power to the monitor, waited a few seconds and plugged it back in. The monitor came on and everything else was exactly the way I left it, working fine.

If I come back and the monitor is black, it comes right back on by moving the mouse or hitting a key. I'm thinking the monitor might be bad, because prior to trying a different monitor I had the ghost problem. I switched back to the first monitor made changes and eliminated the ghost problem, but not the monitor issue. I'm trying a different monitor again. More to follow. If anyone has any suggestions to a fix I'd love to hear it.

Switching to another version of Linux is another option, but I still want to hang in there with this a little longer. Thanks for the replies.

Last edited by demarpaint; 01-21-2017 at 06:43 AM.
 
Old 01-21-2017, 02:49 PM   #13
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 17,401
Blog Entries: 10

Rep: Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213
are you saying you are deliberately leaving your screen on for days on end?
 
Old 01-21-2017, 03:53 PM   #14
demarpaint
LQ Newbie
 
Registered: Jan 2017
Posts: 13

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by ondoho View Post
are you saying you are deliberately leaving your screen on for days on end?
No, not at all. The computer runs all the time, I don't power the machine off. The monitor is set w/o a screen saver to go off after 30 minutes of inactivity. Hibernation and sleep are not used. It can take days for it to happen again. When it does I unplug the monitor wait, plug it in and it works again for a few days, and then it happens again. It is not something that happens every 30 minutes when the monitor is off from inactivity. The last time it happened was yesterday, prior to that a few days ago. It happens with or without the screen saver activated. I hope that clears things up a bit.
 
Old 01-21-2017, 04:10 PM   #15
ondoho
LQ Addict
 
Registered: Dec 2013
Posts: 17,401
Blog Entries: 10

Rep: Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213Reputation: 5213
would it be an acceptable workaround to simply reboot the machine once a day?
i consider that computer hygiene, at least on a desktop.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] Black screen w/cursor after login, Cinnamon desktop yusaki-chan Linux Mint 50 02-12-2016 06:19 AM
[SOLVED] Linux Mint 17.2 Cinnamon sometime black screen stardustdk Linux Mint 2 07-28-2015 12:07 PM
Screen black after 10 minutes in 17.1 Cinnamon stardustdk Linux Mint 2 12-09-2014 02:51 PM
Black Screen after Log-In on Linux mint 17 qiana cinnamon moisesrntr Linux - Newbie 8 09-08-2014 01:06 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Software

All times are GMT -5. The time now is 09:32 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration