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I'm not so sure it didn't work, 1. what made it "appear" to work? 2. what makes it seem to not be recognized? Using even a known working modem in linux isn't quite as easy as it should be i guess, so don't give up just yet.
ok - I can see pctel and ptserial when I run ls but when I try to set up my connection it keeps saying that my modem is not supported Maybe I'm missing something out (I'm a true noobie when it comes to this) Any ideas, I'm sure I must be close ? thanks
A 56K modem right? And you have an ethernet card but that isn't your route to the net?
Try using a dialer like Kppp (off the cds) instead of the Mandrake Control Centre, and also make sure your pc is trying to get online via the modem and not the network. What does the route command say?
my friend, my friend, have you heard this before: if the shoes dont fit dont wear them!
well i had a similiar problem so i gave up in trying to force the installation for the driver, so i did some research to which modem
i could use with linux and in linmodems.org they list some SmartLinks modems to be compitable! for a moment i thought i was going to be expensive, surprise it was not! i purchased the modem for $12.99 and problem solved! the cd comes with the driver and installation procedure at first it was confusing but it just took me about 45 minutes and it worked!
the modem can be purchased at pcclub.com or at their store! i rather spend $12.99 then to spend the whole night with a headache and you know what i mean
my friend, my friend, have you heard this before: if the shoes dont fit dont wear them!
well i had a similiar problem so i gave up in trying to force the installation for the driver, so i did some research to which modem
i could use with linux and in linmodems.org they list some SmartLinks modems to be compitable! for a moment i thought i was going to be expensive, surprise it was not! i purchased the modem for $12.99 and problem solved! the cd comes with the driver and installation procedure at first it was confusing but it just took me about 45 minutes and it worked!
the modem can be purchased at pcclub.com or at their store! i rather spend $12.99 then to spend the whole night with a headache and you know what i mean
Allow me to digress from the problem at hand for a moment and give you some (hopefully) helpful advice on how to get better and quicker answers to your linux questions here in the forums.
As a general rule, the more specific you are, the more quickly a resolution will be found. Linux distros typically come with way more than one program or way to set things up, so it makes a difference as to which particular program or script file, etc. that you're using/working with.
So, instead of saying "when I try to set up my connection", you should probably be saying "I tried using kppp and it gives me an error message of modem not found" or something similar to that. This saves us the additional posts required to ask you which program you're using to set up your connection. The more specific details you can give, the fewer questions we need to ask.
Additionally, take care to post the things you've done as completely and accurately as possible. For instance, when you say "I can see pctel and ptserial when I run ls", I'm assuming you really meant "when I run lsmod" since ls lists files and directories as opposed to loaded kernel modules, but I can't be completely sure that you didn't actually type ls and see pctel.o and ptserial.o in your kernel module directory, so it'll take a couple of posts to find out. Even better, posting a section of the relevant output of the commands you're using is very helpful and can identify other problems you may not know about.
You may be wondering how to post that output, in other words, how to cut/paste text from a console window to the area here where you type in your post. Draggng the left mouse button to highlight the text in your console window will copy it. Using the right mouse button in the textarea here on the forum should give a menu and an option to paste it.
As I did not have to type that info by hand, you can be sure it's accurate, furthur, there's a wealth of info there that can assist someone who might be trying to help me with a problem, etc.
So, in keeping with the above, please post your own output from the lsmod command as well as what you're using to set up your connection. Don't be discouraged, it appears that you're close to a resolution, and as you said, this can all be chalked up to a good learning experience.
well I'm sorry for complicating things but I've only been trying to suss out Linux for about 10 days or so and I do tend to make mistakes in the posts as a result. I can't cut and paste cos I'm using windows to connect to the forum and don't have access to mandrake while running windows. Thanks for the tips tho' - now I think I'll go and buy me a modem and use one of the help sites out there - and you are right, it is lsmod of course.
Well, you may indeed be better off buying a different modem that is known to be easy to setup and use with linux, and spending your time on other aspects of learning linux, although from everything I've read, your modem should work with linux. Of course, an external modem should be less of a load on your processor, and may perform better as well.
I'm not asserting that you are complicating things, rather, I'm concerned that if a resolution to your modem issue isn't found more quickly you may get frustrated and decide that linux is too difficult to use or learn and thus, in my opinion, miss out on a very nice operating system. I've not lost interest in this at all and am more than willing to continue this dialog to the end, in fact, I'd love to see you get it working, but not at the cost of your sanity .
I think I've just had a really crap day at work. I do want to crack this thing 'cos I know I'm close to it. I'm gonna have an early night and get back to it tomorrow. Thanks for all the input, I'll sort out all the details tomorrow and put them up for u to check out for me. Thanks again and I'll cya later
akaBeaVis - I want to thank you for you help with this goddam modem - I've learnt quite a bit over the past week, I'm definitely gonna get this to work before I buy 'proper' modem. I may as well take it to the finish. Speak to ya later
Getting that last infernal piece of hardware to work with linux is perhaps the worst part about beginning to use linux and has probably been the reason for more than one person's decision to forget about linux.
You have to remember, these manufacturers typically only supply drivers for windows and macs. The linux community has to write their own from sometimes non-existant or limited documentation, this is why sometimes it's so hard to get some hardware to work.
Anyway, back to the problem. Ok, it looks like it's time to fire up kppp and see what happens, but first, go to a Konsole and type "cat /var/log/messages | grep -i tty" (no quotes) and see if a device has been registered for your modem. For instance, here's the line from my notebook: Jun 25 17:37:09 Thinkpad kernel: ttyS01 at port 0x02f8 (irq = 3) is a 16550A. Note the date at the beginning of the line, it's important that it be recent, but any line like the above means you're almost there. The device should begin with tty and for instance, on one of my machines is ttyS1 (remember, case counts in linux, always). if no device shows up, type "modprobe -r pctel pcserial" (no quotes) to remove the modules and then insert them again in this order: insmod pctel and insmod ptserial. Then, re-enter the line above (grep...etc) and see if a device is registered. (edit: I now know the device name will be ttyS15)
Here's where we need to branch our logic:
1. If a ttyS type device is indeed registered (rejoice!)
- start kppp, from Konsole you should be able to type "kppp &", the '&' means to start and detach from the Konsole, like run 'in the background, sorta.
- click the 'setup' button.
- go to the device tab and choose yours from the list.
(if it's not listed, we can fix that. edit: ttyS15 will not be listed, use /dev/modem instead).
- go to the modem tab and click the 'query modem' button.
- various info will be returned, or an error will be displayed, please post the exact error msg.
- or...no you actually get some info back from the query, in which case go to the general tab, fill in your account info and enjoy.
1. a ttyS or s type device is not found:
- post the results of "lspci -v".
I am going to do some furthur research on your modem, so if you don't have a device registered I can give you some direction in which to go (hopefully, you'll be posting a success story from the modem by then). I'll be back...
Right, I'm all set to suss this out. I have a day off work and I'm not gonna move from this screen till it's up n running.
Thanks again - I've used a couple of forums where ppl just try to dazzle you with there brilliance, know wot I mean?
I'll get back to you tonite (at least it will be night-time where I am)
C'ya
oh-kay, well I've had a few hours to no avail. Here's what happened (I'll try to get it right) Everything seemed hunky dory until I tried kppp, then I got this error messeage "the modem does not respond"
in the konsole -
opener: received OpenDevice
opener: received RemoveLock
kppp; ERROR: write() in modem::
write Char failed
when I ran lspci there was no sign of any reference to a modem or pctel/ptserial.
Sorry I'm in a bit of a rush 'cos my boss has rang me to go to work - it's my day off but think cash,lol. I'll get back later and sort out these details for you, sorry if it's a bit confused (like me) thanks again
It's very informative and describes most of the problems you've had so far. Have a look at it and especially the section describing the installation process for version 0.9.6, especially the "--with-hal=" portion. Did you add that to the ./configure command? Were you able to determine which chipset you have? If not, we need to go back and do that first
Hopefully one of these chipsets will manifest itself when you do an "lspci -v": pct789, cm8738, i8xx, or via686a. I can't determine from your lsmod listing which one you have. From what that doc says, you have to use the version 0.9.6 driver, since your modem appears to be an audio-modem riser type.
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