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Old 08-16-2009, 09:33 AM   #1
PCLinux7094
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Pidgin Messenger problem


I recently upgraded my Pidgin messenger to version 2.5.8. The problem now is that it will not connect to MSN or Yahoo. Before the upgrade it would only have problems with Yahoo due to their server upgrades, but now I am having trouble with msn as well. I have read through all the troubleshooting and FAQ pages at the Pidgin website and could not find anything about trouble connecting to MSN - also tried a google search. Strangely I am able to log on to AIM, though.

Any thoughts?
 
Old 08-16-2009, 09:54 AM   #2
okcomputer44
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Hi,

sometimes the upgrade screw up things.

Try to remove the whole package then reinstall it.

If you have rpm based distro try this:

Code:
yum remove pidgin
then answer to remove yes.

Code:
yum install pidgin
then answer yes again.
The pidgin has got a lot dependencies.

Laz
 
Old 08-16-2009, 10:13 AM   #3
repo
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A good start would be to tell us which distro you use.
What are the error messages?
 
Old 08-16-2009, 06:50 PM   #4
PCLinux7094
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Sorry, the distro is PC Linux (PCLinuxOS release 2007 for i586, Kernel 2.6.18.8.tex5 on an i686 / \l).

The only error messages I get are: "Windows Live ID authentication: Unable to connect". And on yahoo I get: "Unable to connect to login.yahoo.com: SSL Handshake Failed"

I used Synaptic Package Manager to upgrade to the newer Pidgin version, it showed a list of dependencies that would be changed accordingly so I just assumed it was all taken care of. I may take okcomputer44's advice and just reinstall the whole thing. But I am worried I will lose the messenger conversation logs if I uninstall Pidgin. Is this the case? And where are the log files stored on my distro?

Thanks again
 
Old 08-16-2009, 06:59 PM   #5
mrclisdue
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Your logs should be in your home directory, under the .purple/logs/<protocol> subdirectory.

An uninstall *shouldn't* remove the .purple directory, however, better safe-than-sorry, so back it up before you uninstall.

cheers,
 
Old 08-17-2009, 11:44 AM   #6
PCLinux7094
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Quote:
Originally Posted by mrclisdue View Post
Your logs should be in your home directory, under the .purple/logs/<protocol> subdirectory.
The only folders I can find under Home are: Documents, Movies, Music, Phone, Pictures and tmp. I am using PC Linux. Any idea where I can look?
 
Old 08-17-2009, 11:49 AM   #7
repo
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It is an hidden folder, so activate "view hidden files" in the file browser
 
Old 08-17-2009, 12:30 PM   #8
PCLinux7094
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Quote:
Originally Posted by repo View Post
It is an hidden folder, so activate "view hidden files" in the file browser
Found it! Thanks a lot
 
Old 08-17-2009, 05:39 PM   #9
PCLinux7094
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Ok, I tried to uninstall and reinstall the Pidgin Messenger but I still have the same problem. Are there any settings that I can change?
 
Old 08-18-2009, 04:28 PM   #10
PCLinux7094
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Ok, this is what the settings are on each account:

Server: messenger.hotmail.com

Port: 1863

HTTP method server: gateway.messenger.hotmail.com

Proxy type: use global proxy settings


On my yahoo it is:

Pager server: scsa.msg.yahoo.com

Japan pager server: cs.yahoo.co.jp

Pager port: 5050

Encoding: ISO-8859-1

Proxy type: use global proxy settings


I'm really not sure what to do, so any advice or suggestions would be much appreciated. If I don't figure this out I will just have to forget about Pidgin and find another messenger.
 
Old 08-18-2009, 05:30 PM   #11
repo
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any firewall?
try to change the proxy (no proxy....)
 
Old 08-18-2009, 06:08 PM   #12
jiml8
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I was having trouble with pidgin and Yahoo when I had pidgin 2.5.7, but my problems vanished with 2.5.8. IIRC, I did change a yahoo server address to the IP address because I read that the problem was a DNS problem after the last Yahoo server upgrade.

Presently I am using these options:

Pager Server: 68.180.217.8
Pager Port: 5050
File Trnasfer Server: filetransfer.msg.yahoo.com
File Transfer Port: 80
Chat room locale: US
Encoding ISO-8859-1
No Proxy
 
Old 08-18-2009, 07:23 PM   #13
PCLinux7094
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I don't have a firewall - one of the great things about Linux, I don't really need one . I tried to change the proxy settings to 'No Proxy', still no change. I changed the yahoo server address to the IP address, but it didn't work. I was having trouble with yahoo before I upgraded to 2.5.8, but now I am suddenly having trouble with msn as well.

I uninstalled and reinstalled Pidgin using Synaptic, maybe this isn't good enough. I tried to do it with the commands I got here in the thread from okcomputer44 (yum remove pidgin, yum install pidgin) in one of the terminals but it didn't work. Any idea how I can uninstall pidgin in PC Linux (PCLinuxOS release 2007 for i586, Kernel 2.6.18.8.tex5 on an i686 / \l) from a terminal? Also: will this be any different from using Synaptic to do it for me?

Thanks again
 
Old 08-18-2009, 07:44 PM   #14
repo
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Quote:
one of the great things about Linux, I don't really need one .
Could you explain why not?

Quote:
Also: will this be any different from using Synaptic to do it for me?
no

Last edited by repo; 08-18-2009 at 07:52 PM.
 
Old 08-18-2009, 07:53 PM   #15
PCLinux7094
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Quote:
Originally Posted by repo View Post
Why not?
Well first of all I'm not sure how to configure a firewall for Linux, and second of all I was under the impression that Linux wasn't really vulnerable to viruses and malware.
 
  


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