Pidgin Bot.
Hey all, happy new year :)
Anyway, minor problem, I run a small company, and as you might guess, we use Linux. What I've been trying to find is plugin for Pidgin which acts like a bot, customers can contact us through IM and get an immediate response and if need be, hand over to a human operator. I'd prefer this way then putting someone through the torture of a phone-based bot. I've looked, but all I can find are anti-bot measures, anyone got any ideas? |
Maybe you can check something like this out:
http://hasin.wordpress.com/2008/12/2...t-using-botim/ It looks like they are using PHP and an external library to create bots. |
http://www.linuxquestions.org/questi...eply&p=3393537
Quote:
http://developer.pidgin.im/doxygen/d...erl-howto.html ( see section under 'Conversation API' ) it would seem that Pidgin itself is programmatically extensible - potentially enabling the writing of a pidgin plugin that could interact with users on the channel or chat service currently logged into I dont know of a 'fully crafted' solution that does exactly what you are looking for - perhaps this could be an oportunity for a new open source project if it doesnt already exist I would also tend to look at an open messenger service that can talk to a variety of different messenging services, for example MSN / Google Talk and then write a bot for my chosen server - Jabber could be a good choice and this could long term scale better googling found this first link to integrating Jabber with MSN: http://www.macosxhints.com/article.p...60918092954170 but there are other sources and then a bot could talk to incoming inquiries via MSN clients or even a web based client Perl would be for many the language of choice to write a bot and CPAN would be the place to start http://search.cpan.org/search?query=jabber&mode=all |
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