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Old 12-07-2003, 04:30 PM   #1
ezra143
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PHP Helpdesk


Ok, trying to setup Php Helpdesk . Don't know if anyone has played with this. I followed all the instructions (very few) to no avail. I dont get a login screen, and all the llinks i get lead to the same place. I am running it in mysql debug mode, and have no errors. any help would be greatly appreciated. TIA
 
Old 12-09-2003, 06:01 PM   #2
david_ross
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What page are you actually getting?

On a side note - I looked at a few of these systems a while ago and thought that RT was the best:
http://www.bestpractical.com/rt
 
Old 12-09-2003, 06:11 PM   #3
ezra143
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I keep getting a screen for my login and companies, no matter what links i click on, I keep getting the same page. I have heard this voiced by many people as well. Ill take a look at RT now, thanks.
 
Old 12-09-2003, 06:33 PM   #4
david_ross
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I'm not sure how php helpdesk works - perhaps you need to have cookies enabled.
 
Old 12-09-2003, 06:42 PM   #5
ezra143
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I do, I am monitorring my cookies. I think im going to go read that cookie now though, see what it says.

Also, I looked at RT, looks as though it is fairly robust. How was the install?
 
Old 12-10-2003, 03:50 PM   #6
david_ross
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The install is fine and it has lots of extra features such as automatic e-mail creation of tickets and multiple queues.
 
  


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