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Old 10-30-2007, 09:15 AM   #1
Registered: Feb 2006
Distribution: RHEL4
Posts: 80

Rep: Reputation: 15
Notifications of new tickets in Request Tracker 3.6

How can I setup RT 3.6 to notify me about newly created tickets? I assumed it was the $CorrespondAddress in the file but it isn't. I don't want anyone to create new tickets via email tho (I've read multiple install guide docs). I just basically need to know when a new ticket is created in a queue.



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