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Old 10-08-2011, 07:22 AM   #1
softfo
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need help with firefox


I am using ubuntu 10.4 and have not had any trouble till now, I can use firefox with only one slight problem that just started happening. I use hughes net and can not log into my account. I have no problem with anything else. I am not sure if its firefox or hughes I have checked both FAQ and tried every thing they suggested with no luck.
 
Old 10-08-2011, 09:39 AM   #2
Ian John Locke II
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Well first thing's first, for those that didn't know, it appears that HughesNet is a satellite ISP. That aside, I can't think of an instance where the type of internet service you receive affects Firefox.

What could be affecting your ability to log into your account is any addons you have installed with Firefox. If you could provide a list of those with their version numbers and the information about firefox someone might be able to help.

If you don't have the time or really need to get into that account now, there are alternatives like Opera and SeaMonkey which both should work. There's also chrome but I've always found that it runs like sh*te on any linux installation I've used it on.
 
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Old 10-08-2011, 09:46 AM   #3
tronayne
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I just took a look -- at http://home.myhughesnet.com/ -- your log in should be your HughesNet e-mail address and password. Got those saved in Firefox? Have you looked to see if they're correct (edit-preferences-security-saved passwords)? All that gets you in to the web page.

The other log in, when you go to "My Account," is (usually) different; e.g., not your e-mail address, not the same password (maybe). Got that stashed in saved passwords?

I'm running Firefox 6.0.2, HughesNet, and no problems.

Hope this helps some.
 
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Old 10-09-2011, 04:55 AM   #4
softfo
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I just download the latest version of firefox and can log on now..Thanks fo all the help

Bob
 
  


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