Music distorted when sharing screen/computer audio on Zoom

DiBosco · 09-20-2020, 01:43 PM

I am running Zoom on three machines and on one of them, when I am in meeting and share the screen or the computer audio, music is terribly distorted.

Anyone else come across this and managed to find a fix?

Running Mageia 7 and the the version installed is Other Linux OS 64 bit version.

If I can supply any helpful information let me know and I'll post it.

Thanks!

dc.901 · 09-20-2020, 08:41 PM

Is hardware same on all 3 machines?
How is the CPU/memory load compare on the machines while sharing?
Anything on network front (dropped packets) etc?
Version of Zoom is same?

Note sure you have already looked at all of these topics?

sgosnell · 09-20-2020, 09:30 PM

Zoom has decent tech support. Contact them and you might get some worthwhile assistance.
https://support.zoom.us/hc/en-us

DiBosco · 09-21-2020, 03:37 AM

Quote:

Originally Posted by dc.901

Is hardware same on all 3 machines?
How is the CPU/memory load compare on the machines while sharing?
Anything on network front (dropped packets) etc?
Version of Zoom is same?

Note sure you have already looked at all of these topics?

They are all completely different machines, but network reliability or machine overloading is not the issue. Verion of Zoom is the same, yes.

DiBosco · 09-21-2020, 03:38 AM

Quote:

Originally Posted by sgosnell

Zoom has decent tech support. Contact them and you might get some worthwhile assistance.
https://support.zoom.us/hc/en-us

Good idea, I am paying for Zoom too, so even more reason for help. This route had not occurred to me!