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Old 05-26-2015, 06:51 AM   #1
salmanci
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Registered: Oct 2013
Location: India
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Angry installing otrs in ubuntu server 14


i have installed otrs in ubuntu server 14
i have done everything as i seen in ubuntu community shown in this link: https://help.ubuntu.com/community/OTRS

every commands seems to be working good.

but when i call/request http://ip/otrs/installer.pl , showing 403 "you dont have permission to access......".

when i call http://ip , am getting the default apache page.

pls help.
 
Old 05-28-2015, 04:49 AM   #2
j-ray
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Registered: Jan 2002
Location: germany
Distribution: ubuntu, mint, suse
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maybe it helps to restart the apache instead of only reloading it
sudo service apache2 restart

then call installer.pl
but I am guessing only...
 
Old 05-31-2015, 11:51 PM   #3
salmanci
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Registered: Oct 2013
Location: India
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I restarted the apache. Still showing the same error.
I hope it is some permission error.. but i don know how to solve it..
 
Old 06-01-2015, 01:25 AM   #4
j-ray
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Distribution: ubuntu, mint, suse
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What permissions does the install.pl have? Should be 0755, means excutable.
 
  


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