Download your favorite Linux distribution at LQ ISO.
Go Back > Forums > Linux Forums > Linux - Software
User Name
Linux - Software This forum is for Software issues.
Having a problem installing a new program? Want to know which application is best for the job? Post your question in this forum.


  Search this Thread
Old 04-02-2006, 04:10 PM   #1
LQ Newbie
Registered: Jan 2006
Posts: 4

Rep: Reputation: 0
How to install Promise driver during White Box install

Hiya team...

As you can see, I am REALLY NEW to Linux stuff, but have been trying unaided for several weeks to install White Box onto a server running an Intel® Server Board SE7500CW2.

I have set two drives up on the Promise controller in a mirrored array, and the install seems to go great until the reboot, and it just sits there and stares at me.

It suddenly dawned on me, that I probably have to install the driver for the Promise controller at some point (a bit like hitting F6 in Windows I guess)...

Am I right? and if so... how do I access that process, and which Promise driver should I be using? I have downloaded the Red Hat 8.0 one, but there are a couple of others on the Intel site.

I am not put off... it's been quite fun so far, and I am now very familiar with the process (albeit flawed) of getting the O/S onto the PC and the settings I want (followed the awesome guide by Falco Timme)

Hoping that all makes sense and that someone can give me a pointer...

Old 04-02-2006, 04:59 PM   #2
LQ Guru
Registered: Jan 2003
Location: Seymour, Indiana
Distribution: Distribution: RHEL 5 with Pieces of this and that. Kernel, KDE 3.5.8 and KDE 4.0 beta, Plu
Posts: 5,700

Rep: Reputation: 65
Hard to say what is going on. Is this a sata controller?
It installs fine and on reboot what comes up?
How far does it get?
I would say since it installed to the drive the kernel should have the controller module built for the kernel.

The drivers you see that specify a distro version are more than likely built for the default kernel that the distro installs. It would not work on yours. Bigger issue is the redhat 8 driver is built for 2.4 kernels and more than likely white box is 2.6 kernel based. Not sure since I never tried it.

Download a copy of Knoppix CD and boot with it and see if you can see the partitions you installed to and see what is on them.

If all else fails try another distro like Suse, mandriva, Fedora Core. Gentoo and Ubuntu are nice but require additional manual configuration once installed.

Old 04-03-2006, 01:36 AM   #3
LQ Newbie
Registered: Jan 2006
Posts: 4

Original Poster
Rep: Reputation: 0
Thanks Brian1

It's an onboard Promise ATA Raid controller, to which I have attached an 80Gb drive as master on each.

I had a look at the 'readme' associated with the driver for the Promise controller, and ... well... have a look and see if it makes sense to you

Here for the choice of O/S : ) and

Here for the 'readme' I mentioned...

I did what was set out and tried my best to type in the piece inside the speech-marks in Note1, but never managed to get it to find the controller.

Edit... (missed this bit)

If I do an install without trying to install the additional driver (as set out in the references above)... the install appears to go in a very straightforward fashion, and at the end, prompts for a reboot, and on reboot, just sits at a blank screen before showing anything (appears to not find a bootable O/S)

Once, I did the normal install, and the PC just sat there as described upon reboot. I put one of the drives onto the normal ide port (the board has a standard ide port and the two on the Promise controller)... turned it on, and it actually started to boot, showed the 'White Box' logo, but then locked up (it was a while back so can't be more specific than that) but it proved that the installation had certainly put something 'white box' on at least one of the drives.

I am thinking I might try that again, and then check both drives, to see (they are mirrored) if both will do that.


Last edited by nzfritzman; 04-03-2006 at 01:44 AM.
Old 04-03-2006, 04:21 PM   #4
LQ Guru
Registered: Jan 2003
Location: Seymour, Indiana
Distribution: Distribution: RHEL 5 with Pieces of this and that. Kernel, KDE 3.5.8 and KDE 4.0 beta, Plu
Posts: 5,700

Rep: Reputation: 65
Sounds like to me an hardware incompatiable issue. The drive should still boot to a basic point. The drive in essence is just a drive to the bios whether IDE sata Scsi till certain aspects of the kernel needs to know more about the drive. Just seems odd it does what it is doing. Only other thought is try other distros. Looking at the links I wonder why the files are in exe files. Also the drivers they provide are only for 2.4 kernels. What kernel does white box use 2.4 or 2.6?

Other than that I am at a lost what to do next.



Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
white screen after SuSE 9.1 install Sul Linux - Laptop and Netbook 5 09-25-2005 08:28 AM
white box: where is htdocs? rvc13 Linux - Newbie 1 02-12-2005 07:24 AM
white box linux install on new hard disk priyankadeven Linux - Newbie 1 08-18-2004 01:34 PM
White Screen Install Failure Fix for nvidia Video refields Linux - Hardware 0 03-23-2004 09:42 PM
upon install, i get a signal 7 which terminates the install, the box was previously p4yb4ck Linux - Newbie 1 02-04-2004 05:23 PM > Forums > Linux Forums > Linux - Software

All times are GMT -5. The time now is 10:16 PM.

Main Menu
Write for LQ is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration