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Old 01-19-2004, 09:51 AM   #1
Registered: Dec 2003
Posts: 235

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Helpdesk Suggestions

Does anyone have a good webbased helpdesk software suggestion for a medium sized school to use?
Old 01-19-2004, 03:18 PM   #2
Registered: Mar 2003
Location: Scotland
Distribution: Slackware, RedHat, Debian
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With out a doubt rt. It works with an e-mail backend so users get automatic notifications when new tickets are created on the system and are updated at every stage of the process:


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