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Old 01-19-2004, 09:51 AM   #1
kemplej
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Helpdesk Suggestions


Does anyone have a good webbased helpdesk software suggestion for a medium sized school to use?
 
Old 01-19-2004, 03:18 PM   #2
david_ross
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With out a doubt rt. It works with an e-mail backend so users get automatic notifications when new tickets are created on the system and are updated at every stage of the process:
http://www.bestpractical.com/rt/
 
  


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