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Old 05-29-2003, 03:10 PM   #1
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Registered: May 2003
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help the internet tech support guy

i work in tech support, but i don't know a thing about linux.
i need to walk someone through creating a dialup connection in mandrake 9.0

are there any sites with adequate screen shots of how to do so?
Old 05-29-2003, 04:07 PM   #2
Registered: Mar 2003
Location: Harrisburg, PA
Distribution: Gentoo, Debian, Ubuntu, Red Hat/CentOS
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hmmmm. Well I don't use dial-up or mandrake but the first stop you ought to make is to:

Check out the doc section at the top I am sure there is something in there. Just remember that connecting dial up is connecting dial up. The protocol is the same and you should already know the basic stuff. Post back if you get stuck.

Plus, since the community will be more than happy to help you prehaps you'll devulge what company you work for. I would be interested to know what isp's are going forward with Linux support. I may switch.
Old 05-29-2003, 04:19 PM   #3
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if you haven't already found it, it's here

and you want 'PAP' for the auth protocol.
Old 05-29-2003, 04:42 PM   #4
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I believe there's a tool that can do that, pppconf I believe
Old 05-29-2003, 05:51 PM   #5
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i appreciate the links, though the customer i am trying to reach is of course not home. i have sent the link to other techs and my supervisors so that we can at least have an idea of to get mandrake users started with dial up. though we rarely to never get linux calls, i think we should be able to help with the basics.

thanks again

tech support motto:
help me help you...
Old 05-29-2003, 08:20 PM   #6
Registered: May 2003
Location: Canberra, Australia
Distribution: openSUSE 11.3
Posts: 445

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I had trouble with establishing dial-up with Mandrake 9.0 as well. The best advice I could offer is to not use Mandrake Control Centre; it doesn't seem to complete all the bits that need to be done. I used LinuxConf to configure the network and ppp, then it all started working after that. I knew nothing other than how to start LinuxConf and was able to steer through the dialogs.



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