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google earth crashing

Hi there, I have installed google earth (64bits for my ubuntu 12.04 64bit) and when I run it from the terminal I get this error message:

Code:

antobbo@antobbo-xps17-ubuntu:/$ google-earth &

[1] 6771

antobbo@antobbo-xps17-ubuntu:/$ Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Xlib:  extension "GLX" missing on display ":0.0".

Google Earth has caught signal 11.







We apologize for the inconvenience, but Google Earth has crashed.

 This is a bug in the program, and should never happen under normal

 circumstances. A bug report and debugging data have been written

 to this text file:



    /home/antobbo/.googleearth/crashlogs/crashlog-504a3d98.txt



Please include this file if you submit a bug report to Google.

I have found this on the net http://support.google.com/earth/bin/...6772&ctx=topic but I can't locate the option they are talking about.
ANyway I opened the crashlog and this is what it says:

Code:

antobbo@antobbo-xps17-ubuntu:~/.googleearth/crashlogs$ head crashlog-504a3c21.txt

Major Version 6

Minor Version 2

Build Number 0002

Build Date Apr 14 2012

Build Time 01:09:37

OS Type 3

OS Major Version 3

OS Minor Version 2

OS Build Version 0

OS Patch Version 0

ANy idea what needs to be done please?
thanks

You need the GLX and DRI modules loaded for your graphics card.

What card do you have? Open a console, run the command 'sudo lspci' and look for the graphics card. Post the results.

What driver is loaded now? Is it a card that has a proprietary driver? Nvidia? ATI?

Hi thanks for that, here are the results:

Code:

antobbo@antobbo-xps17-ubuntu:~$ sudo lspci

[sudo] password for antobbo: 

00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)

00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09)

00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)

00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)

00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05)

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)

00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5)

00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b5)

00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b5)

00:1c.4 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 (rev b5)

00:1c.5 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 (rev b5)

00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05)

00:1f.0 ISA bridge: Intel Corporation HM67 Express Chipset Family LPC Controller (rev 05)

00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller (rev 05)

00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05)

01:00.0 VGA compatible controller: NVIDIA Corporation GF106 [GeForce GT 555M] (rev a1)

03:00.0 Network controller: Intel Corporation Centrino Wireless-N 1030 (rev 34)

04:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)

0a:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 06)

antobbo@antobbo-xps17-ubuntu:~$

Not sure how to check the card I have any command on the terminal?
thanks

Quote:

01:00.0 VGA compatible controller: NVIDIA Corporation GF106 [GeForce GT 555M] (rev a1)

This is you Nvidia card. Have you installed the Nvidia driver? If not, chances are you are running the neveau driver.

What distro?

oh I see, eh eh sorry : - )
Well I don't know if I have installed the video. When I installed my version of ubuntu (12.04) I did this with the network cable inerted in, so I assumed it downloaded all the necessary drivers...although come to think of it I had an awful lot of problem with some of the drivers, like the wireless.
ANyway, is there a way I can check whether I am running the right drivers?
thanks

Quote:

ANyway, is there a way I can check whether I am running the right drivers?

Yes, the easy way in a terminal, run two commands, one at a time.

'/sbin/lspci | grep nvidia' will check to see if you do have a nvidia driver installed.

'/sbin/lspci | grep nouveau' will check to see if the open source nouveau driver is loaded.

One command should return a line, one will return nothing. The one that returns the name, is the one that is loaded now.

Ubuntu has a document on how to install the nvidia driver. Here is the link.

-->https://help.ubuntu.com/community/Bi...erHowto/Nvidia

and a link for downloading the latest nvidia binary blobs... -->http://www.nvidia.com/object/unix.html

Hope this helps.

hi thanks, how about both returning an error?

Code:

antobbo@antobbo-xps17-ubuntu:~$ /sbin/lspci | grep nvidia

bash: /sbin/lspci: No such file or directory

antobbo@antobbo-xps17-ubuntu:~$ /sbin/lspci | grep nouveau

bash: /sbin/lspci: No such file or directory

antobbo@antobbo-xps17-ubuntu:~$

Wrong command, sorry for the confusion. Try 'sudo lsmod | grep nvidia' ( no quotes, just what is between them. Same for nouveau.

Not a problem : - ).
Here's what I got:

Code:

antobbo@antobbo-xps17-ubuntu:~$ sudo lsmod | grep nvidia

[sudo] password for antobbo: 

nvidia              12319264  0 

antobbo@antobbo-xps17-ubuntu:~$

So I assume this means I have the right drivers installed?

Yes, you have an Nvidia driver installed.

What happens if you open a konsole, and run the command 'glxgears' ( no quotes ). Do you see three gears spinning?

As I can see you have two video-cards, one integrated Intel device and one Nvidia device. Is this a laptop with Nvidia's Optimus technology?

HI thanks.
When I run glxgears I had a message saying the program wasn't installed. I have installed it and tried again and this is what I get:

Code:

antobbo@antobbo-xps17-ubuntu:~$ glxgears

Xlib:  extension "GLX" missing on display ":0.0".

Error: couldn't get an RGB, Double-buffered visual

antobbo@antobbo-xps17-ubuntu:~$

@TobiSGD: I have checked the manual and this is what it says:

Quote:

Video
Discrete:
Video controller:
-NVIDIA GeForce GT550M
-NVIDIA GeForce GT555M
Video Memory
-1GB DDR3 (GT550M)
-3GB DDR3 (GT555M)

Cheers

jazzo,

Do you know if the system has

Quote:

Nvidia's Optimus technology

as TobiSDG gas asked? If yes, I believe the solution will be for you to install Bumblebee software.

If you do not know, would you please post the exact make and model of the system.

No idea sorry, how do I find out? Can I do it in linux or should I log in in windows?

jazzo,

Please post the Make and Model of your system. Many makers put stickers on the bottom showing the model. We can probably determine if you have Optimus on the makers web site.