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Old 01-10-2010, 08:56 AM   #1
phillywill
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Firefox will not launch


I am using UBUNTU 9.1.and Firefox 3.5.Firefox worked fine until Friday (1/08/2010. Now it will not launch.
The attached is a.txt file from /usr/bin/Firefox-3.5
Any suggesstions?
Thanks
Attached Files
File Type: txt firefox-3.5~.txt (4.4 KB, 30 views)
 
Old 01-10-2010, 09:41 AM   #2
Mr-Bisquit
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Try launching from the command line.
 
Old 01-10-2010, 09:44 AM   #3
camorri
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Open a konsole, and try to run the program from the konsole. 'firefox' ( without quotes ). Post the results if it fails.
 
Old 01-10-2010, 09:52 AM   #4
David the H.
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Instead of giving us the startup script, which most of us probably already have, how about providing us with some details about the actual symptoms you're experiencing?

How did you install FF (from the package manager or Mozilla.org download)? Have you changed anything about the setup recently, such as running an update or installing any new extensions? How exactly are you launching it? Have you tried launching it from a console terminal? What messages do you get, if any, either in gui or cli? Have you tried using the -ProfileManager option, or the -safe-mode option?

Just saying something "isn't working" doesn't help anyone diagnose the problem. We need details. I refer you to the link in my sig below.
 
Old 01-10-2010, 11:09 AM   #5
phillywill
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Thankyou for your help -
The following is what I get when I try loading from the Terminal:

william@william-laptop:~$ firefox

(firefox:2295): GLib-WARNING **: g_set_prgname() called multiple times
william@william-laptop:~$

----- ----- ----- ----- ----- ----- ----- -----

I didn't install Firefox, it came with the download of Ubuntu 9.1.0.
I did just run an update on Friday 1/8/10 and FF stopped working on Saturday 1/9/10.
I don't understand what you mean by “using the -Profile Manager Option, or the safe-option.”
I am new to this. I Have read a few books, but still have a hard time with Linux Ubuntu.
I am Sorry; I apologize for not knowing how to properly ask for help.
I read your instructions and have printed them out to keep by my computer.
 
Old 01-10-2010, 03:42 PM   #6
camorri
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It appears you have multiple copies of firefox running. To find out for sure, open a terminal, and run the command

'ps aux | grep firefox' and post the results. The output for a single instance of firefox will look like this:

Quote:
cliff 3348 0.6 10.3 783972 102684 ? Sl 06:13 3:50 /usr/bin/firefox
The second column is important. It is the pid ( process ID ). If you have multiple instances, use the 'kill' command to get rid of unnecessary ones.

To start firefox with the profile manager, in a terminal, type

'firefox -ProfileManager' without the quotes, just what is between them. See this link for more information.

http://support.mozilla.com/en-US/kb/...rofile_Manager

Last edited by camorri; 01-10-2010 at 03:52 PM.
 
Old 01-10-2010, 05:59 PM   #7
phillywill
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Thanks again for taking the time to reply. Here is the result:

william@william-laptop:~$ ps aux | grep firefox
william 1811 0.0 0.3 3032 800 pts/0 S+ 17:51 0:00 grep --color=auto firefox
william@william-laptop:~$
 
Old 01-10-2010, 06:12 PM   #8
phillywill
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Here is what came back after trying profile manager:

william@william-laptop:~$ firefox -profilemanager

(firefox:2213): GLib-WARNING **: g_set_prgname() called multiple times

Thanks agAIN.
Will
 
Old 01-10-2010, 06:20 PM   #9
phillywill
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When I type 'firefox -profilemanager' a box titled "Firefox - Choose User Profile" appears.
When I click "Start Firefox" in this box, I get: (firefox:2213): GLib-WARNING **: g_set_prgname() called multiple times

There are 3 choices in the box: Create Profile..., Rename Profile..., and Delete Profile...

The profile listed is "Default"

Is there something I should do within this box? Rename the profile???

I went to the support.mozilla website and all I found were instructions for MS Windows OS
 
Old 01-10-2010, 08:25 PM   #10
camorri
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Create a new profile, call it anything you want. I use my name, but the name does not matter.

The profile stores a lot of information. You can switch profiles, any time you start firefox, so if you want to, you can go back to the default profile.

There could be something in the profile causing your problems, so if it comes up on a new profile, we'll know that there is something wrong with the default.
 
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Old 01-10-2010, 10:40 PM   #11
phillywill
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THANK YOU CLIFF!!!!!
Creating a new profile worked! I am now using Firefox in Ubuntu.
Thanks for staying with me and solving this problem.
THANK YOU! THANK YOU!!
Will
 
1 members found this post helpful.
Old 01-11-2010, 02:03 AM   #12
David the H.
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There's one other possibility. It could be that Firefox terminated abnormally and left it's lock file in the profile. When a lock file is present, it means that the profile is considered "in use", and the program will refuse to launch a new instance of it. It should be deleted automatically when the program shuts down, but occasionally a crash will keep the program from removing it.

If you haven't deleted the original profile yet, look in your ~/.mozilla/firefox/randomstring+profilename/ directory for a file called "lock" (note that .mozilla is a hidden directory). If it's there, and you're sure that the program isn't running, then deleting it should fix the problem.


BTW. the gtk errors you're getting are probably unrelated to the startup problem. They're some kind of bug in calling graphics library functions, but obviously not terminal ones. I get similar errors all the time with various programs.
 
Old 01-11-2010, 09:46 AM   #13
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You are welcome. Glad I could help.
 
  


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