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Old 03-15-2006, 05:43 PM   #1
Debian_Poland
LQ Newbie
 
Registered: Jan 2006
Location: Poland
Distribution: Kubuntu
Posts: 21

Rep: Reputation: 15
Angry Firefox paper size you specified is not supported by your printer


Hi,

I have printer working fine in Debian (SID). It uses A4 paper. It does not work at all from firefox unfortunatelly.

Every time I go into Print menu the paper size is still Letter in printer propoerties. Even if I chane it to A4 it gives message:

Code:
Printer Error: There was a problem printing because the paper size you specified is not supported by your printer.
This are my Firefox preferences, I have reinstalled it with --purge option, It did not help.

Code:
user_pref("print.postscript.paper_size", "A4");
user_pref("print.print_bgcolor", false);
user_pref("print.print_bgimages", false);
user_pref("print.print_colorspace", "default");
user_pref("print.print_downloadfonts", true);
user_pref("print.print_evenpages", true);
user_pref("print.print_in_color", true);
user_pref("print.print_margin_bottom", "0.5");
user_pref("print.print_margin_left", "0.5");
user_pref("print.print_margin_right", "0.5");
user_pref("print.print_margin_top", "0.5");
user_pref("print.print_oddpages", true);
user_pref("print.print_orientation", 0);
user_pref("print.print_pagedelay", 500);
user_pref("print.print_paper_data", 0);
user_pref("print.print_paper_height", "279,40");
user_pref("print.print_paper_name", "Letter");
user_pref("print.print_paper_size_type", 1);
user_pref("print.print_paper_size_unit", 0);
user_pref("print.print_paper_width", "215,90");
user_pref("print.print_plex_name", "default");
user_pref("print.print_printer", "");
user_pref("print.print_resolution_name", "default");
user_pref("print.print_scaling", "  1,00");
user_pref("print.print_shrink_to_fit", true);
user_pref("print.print_to_file", false);
user_pref("print.print_to_filename", "/home/sylwia/mozilla.ps");
user_pref("print.printer_.print_edge_bottom", 4);
user_pref("print.printer_.print_edge_left", 4);
user_pref("print.printer_.print_edge_right", 4);
user_pref("print.printer_.print_edge_top", 4);
user_pref("print.printer_CUPS/LaserJet.print_command", "lp ${MOZ_PRINTER_NAME:+-P\"$MOZ_PRINTER_NAME\"}");
user_pref("print.printer_CUPS/LaserJet.print_downloadfonts", true);
user_pref("print.printer_CUPS/LaserJet.print_in_color", false);
user_pref("print.printer_CUPS/LaserJet.print_paper_height", "297,00");
user_pref("print.printer_CUPS/LaserJet.print_paper_name", "a4Size");
user_pref("print.printer_CUPS/LaserJet.print_paper_size_type", 1);
user_pref("print.printer_CUPS/LaserJet.print_paper_size_unit", 1);
user_pref("print.printer_CUPS/LaserJet.print_paper_width", "210,00");
user_pref("print.printer_CUPS/LaserJet.print_resolution_name", "default");
user_pref("print.printer_CUPS/LaserJet.print_scaling", "  1,00");
user_pref("print.printer_CUPS/LaserJet.print_shrink_to_fit", true);
user_pref("print.printer_PostScript/default.print_command", "lpr ${MOZ_PRINTER_NAME:+-P\"$MOZ_PRINTER_NAME\"}");
user_pref("print.printer_PostScript/default.print_downloadfonts", true);
user_pref("print.printer_PostScript/default.print_in_color", false);
user_pref("print.printer_PostScript/default.print_paper_height", "297,00");
user_pref("print.printer_PostScript/default.print_paper_name", "a4Size");
user_pref("print.printer_PostScript/default.print_paper_size_type", 1);
user_pref("print.printer_PostScript/default.print_paper_size_unit", 1);
user_pref("print.printer_PostScript/default.print_paper_width", "210,00");
user_pref("print.printer_PostScript/default.print_resolution_name", "default");
user_pref("print.printer_PostScript/default.print_scaling", "  1,00");
user_pref("print.printer_PostScript/default.print_shrink_to_fit", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_colorspace", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_downloadfonts", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_jobtitle", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_num_copies", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_orientation", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_paper_size", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_plex", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_printincolor", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_resolution", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.can_change_spoolercommand", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.colorspace.0.name", "default");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.colorspace.count", 1);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.has_special_printerfeatures", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.orientation.0.name", "portrait");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.orientation.1.name", "landscape");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.orientation.count", 2);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.0.height_mm", 210);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.0.is_inch", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.0.name", "A5");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.0.width_mm", 148);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.1.height_mm", 297);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.1.is_inch", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.1.name", "A4");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.1.width_mm", 210);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.2.height_mm", 420);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.2.is_inch", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.2.name", "A3");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.2.width_mm", 297);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.3.height_mm", 279);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.3.is_inch", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.3.name", "Letter");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.3.width_mm", 215);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.4.height_mm", 355);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.4.is_inch", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.4.name", "Legal");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.4.width_mm", 215);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.5.height_mm", 254);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.5.is_inch", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.5.name", "Executive");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.5.width_mm", 190);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.paper.count", 6);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.plex.0.name", "default");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.plex.count", 1);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.resolution.0.name", "default");
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.resolution.count", 1);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_colorspace_change", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_downloadfonts_change", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_jobtitle_change", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_orientation_change", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_paper_size_change", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_plex_change", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_printincolor_change", true);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_resolution_change", false);
user_pref("print.tmp.printerfeatures.CUPS/LaserJet.supports_spoolercommand_change", false);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_colorspace", false);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_downloadfonts", false);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_jobtitle", false);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_num_copies", true);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_orientation", true);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_paper_size", true);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_plex", false);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_printincolor", true);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_resolution", false);
user_pref("print.tmp.printerfeatures.PostScript/default.can_change_spoolercommand", true);
user_pref("print.tmp.printerfeatures.PostScript/default.colorspace.0.name", "default");
user_pref("print.tmp.printerfeatures.PostScript/default.colorspace.count", 1);
user_pref("print.tmp.printerfeatures.PostScript/default.has_special_printerfeatures", true);
user_pref("print.tmp.printerfeatures.PostScript/default.orientation.0.name", "portrait");
user_pref("print.tmp.printerfeatures.PostScript/default.orientation.1.name", "landscape");
user_pref("print.tmp.printerfeatures.PostScript/default.orientation.count", 2);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.0.height_mm", 210);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.0.is_inch", false);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.0.name", "A5");
user_pref("print.tmp.printerfeatures.PostScript/default.paper.0.width_mm", 148);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.1.height_mm", 297);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.1.is_inch", false);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.1.name", "A4");
user_pref("print.tmp.printerfeatures.PostScript/default.paper.1.width_mm", 210);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.2.height_mm", 420);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.2.is_inch", false);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.2.name", "A3");
user_pref("print.tmp.printerfeatures.PostScript/default.paper.2.width_mm", 297);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.3.height_mm", 279);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.3.is_inch", true);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.3.name", "Letter");
user_pref("print.tmp.printerfeatures.PostScript/default.paper.3.width_mm", 215);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.4.height_mm", 355);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.4.is_inch", true);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.4.name", "Legal");
user_pref("print.tmp.printerfeatures.PostScript/default.paper.4.width_mm", 215);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.5.height_mm", 254);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.5.is_inch", true);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.5.name", "Executive");
user_pref("print.tmp.printerfeatures.PostScript/default.paper.5.width_mm", 190);
user_pref("print.tmp.printerfeatures.PostScript/default.paper.count", 6);
user_pref("print.tmp.printerfeatures.PostScript/default.plex.0.name", "default");
user_pref("print.tmp.printerfeatures.PostScript/default.plex.count", 1);
user_pref("print.tmp.printerfeatures.PostScript/default.resolution.0.name", "default");
user_pref("print.tmp.printerfeatures.PostScript/default.resolution.count", 1);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_colorspace_change", false);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_downloadfonts_change", false);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_jobtitle_change", false);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_orientation_change", true);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_paper_size_change", true);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_plex_change", false);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_printincolor_change", true);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_resolution_change", false);
user_pref("print.tmp.printerfeatures.PostScript/default.supports_spoolercommand_change", true);
user_pref("security.warn_entering_secure", false);
user_pref("security.warn_submit_insecure", false);
user_pref("signon.rememberSignons", false);
I use:

Code:
firefox                  1.5.dfsg+1.5.0.1-4       lightweight web browser based on Mozilla
cupsys                   1.1.23-15                Common UNIX Printing System(tm) - server
Here is my /etc/cups/printers.conf

Code:
# Printer configuration file for CUPS v1.1.23
# Written by cupsd on śro 15 mar 2006 21:08:59 CET
<DefaultPrinter LaserJet>
Info HP LaserJet 1100 printer
Location P
DeviceURI parallel:/dev/lp0
State Idle
Accepting Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
</Printer>
Paper size is defined for KDE to A4

Code:
cat /etc/papersize
a4
The funny thing is that if you choose Letter in the printer properties and print to file you get proper Postscript file with output.

Any help apprieciated.
DP
 
Old 04-12-2006, 02:19 PM   #2
arch_o_median
LQ Newbie
 
Registered: Mar 2006
Posts: 2

Rep: Reputation: 0
I have an identical phenotype. My system prints using gpdf on pdf files but will not print html via Firefox.
 
Old 04-12-2006, 04:11 PM   #3
JMJ_coder
Member
 
Registered: Apr 2006
Distribution: Fedora
Posts: 478

Rep: Reputation: 30
Hello,

When you go to print, what printer does it say is selected? It should say LaserJet. If it says PostScript, then you can click it and select your printer.

I hope that this helps.
 
Old 03-18-2009, 08:08 AM   #4
DaveQB
Member
 
Registered: Oct 2003
Location: Sydney, Australia.
Distribution: Debian, Ubuntu
Posts: 400

Rep: Reputation: 39
It doesn't get that far. This message appears as soon as you select print. No options to choose printers....
 
Old 03-18-2009, 12:14 PM   #5
tredegar
LQ 5k Club
 
Registered: May 2003
Location: London, UK
Distribution: Fedora38
Posts: 6,147

Rep: Reputation: 435Reputation: 435Reputation: 435Reputation: 435Reputation: 435
DaveQB,

Your post doesn't make any sense.

Do you realise you have posted to a thread which died three years ago ?
Please don't do this.

Please do start a new thread with as accurate and comprehensive a description of your problem as you can.
 
Old 03-18-2009, 03:16 PM   #6
DaveQB
Member
 
Registered: Oct 2003
Location: Sydney, Australia.
Distribution: Debian, Ubuntu
Posts: 400

Rep: Reputation: 39
I think it does make sense.

JMJ_coder was asking about printer selection. sO I responded saying you don't even get that choice.

Anyway, the solution is found here:
http://forums.xandros.com/viewtopic.php?t=27050

We should change the originaly posts heading to prepend [SOLVED] to it. Good for when searching for this problem like I was.
 
  


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