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1) Every few hours, Firefox freezes the entire Desktop and there is no response to attempts to use mouse or keyboard. I am forced to do a cold shut-down and re-boot.
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Are you sure that it's firefox that is the problem. I have a similar problem, it happens sometimes when I'm using Firefox and sometimes Evolution, but probbaly only because these are 2 of my most used apps.
Freezing desktops cold be down to a number of software or hardware issues, where is a good primer on troublshooting something like this with Linux.