Are you using the latest version of Data Centre? 6.73 works fine for me.

What file does strace say you're missing? Same as Dexter?

Also, are you sure you have the correct 32/64 bit version?

Yoiu can get support from here:

http://www.totalphase.com/support/

I found they were reasonably responsive.

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I can't download this software to have a look at it because registration is required. You don't mention which distro (and version) you are running. If your distro uses the apt package manager, could you please paste the output from:

replacing packagename with the Data Center package name.

Generally in situations like this, I would advise running an "older/different distro" VM for software that has older dependency requirements, but given the hardware nature of the application, that wouldn't be advisable here (although a dual boot is a possibility). Another option is to change the deb package's control file to make it point at the newer dependency and hope that there aren't too many changes between the two versions of the dependency relating to the software's use of it.

Have you raised the issue with totalphase?

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It won't be in the repository, it's closed source.

I'm running the exact same software on the latest version of Mageia and it's just fine. In fact I'm the OP for this thread which was started quite some years ago now. It's always worked fine since on all releases, I'd be very surprised if it won't work on Ubuntu. We'll see what he says, but it's possible he's running and old version of Data Centre. There are many releases on Total Phase's web site.

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Cheers, diBosco.

Even though the package isn't in the repository, if it was an installed Deb archive then APT will be aware of it and apt show should work with regards to showing the control file (and thus the dependencies which is what I'm after).

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Fair enough. I've only ever seen zips on their website which just give the executable in the root of the unzipped folder and a few subdirectories), but I suppose it's possible someone has made a package for it.

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Ah. Personally having not been able to download anything from the site, you're probably spot on with that. I assumed that, like much Linux software out there, they would have produced a deb archive version. As Bennie Hill said, "If you assume, you make an ass out of u and me". Hopefully dystan will come up with more info.

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Ah... there are times when I wish that applications still did the "old-school" thing of documenting each and every message that could be generated by the program. Especially applications that wind up invoking companion utilities behind the scenes.

It took a day of so to figure out where a strange message was coming from during execution of one application (commercial app, no less, so you'd figure they'd be better at documentation). What made it especially hard was that the SW designers, apparently, wrote a single bit of code that emitted all the possible messages the application suite could produce... and then statically linked it into every executable supplied making using 'grep' a complete waste of time in determining even what executable issued the message---all of them could have been the culprit. And, this being on a commercial, big-iron UNIX, tools like strace/truss/etc. were not supplied with the O/S---for free, that is.

We're so lucky in the open source world to get these tools at no charge. 'strace' may be a PITB to use sometimes but it's still the best tool I know of when faced with an oh-so helpful message like "File not found" or "Open failure" that leaves you wondering "what file, darn it?"

Cheers...

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DiBosco: Are you using the latest version of Data Centre? 6.73 works fine for me.

Yes, that's the version I have.

DiBosco: What file does strace say you're missing? Same as Dexter?

Yes, I got the same. "libgstapp-0.10.so.0 on Ubuntu 16.04" although a later version of Ubuntu.

The "0.10", above is what it wants, and "1.0" is what I have, via installing gstreamer of the same version.

DiBosco: Also, are you sure you have the correct 32/64 bit version?

Yes, I'm running Ubuntu 18.04.2 LTS on a 64-bit CPU

DiBosco: You can get support from here: http://www.totalphase.com/support/

I've submitted a request to them, and await reply. I've included much more detail there, in hopes they'll take responsibility for a fix. They don't offer email as an option -- only phone -- in their form for submitting support requests. It didn't occur to me until later that this was the case, so I failed to include my email address and a request to use it.

DiBosco: I found they were reasonably responsive.

Thanks for that note. It's encouraging.

I wonder whether the following will get elided on posting:
John Kirk <dystan@gmail.com>

I'm running Ubuntu 18.04.2 LTS on a 64-bit CPU

Did you find a solution yet? Im trying to run the same software on Ubuntu 18.04.3 LTS 64-bit.