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Old 06-24-2017, 08:29 AM   #1
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Registered: Jun 2017
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error starting service - libstdc++ version problem

Hello - I've installed Ubiquiti Unifi-Video service on Linux Mint:

Distributor ID: LinuxMint
Description: Linux Mint 17.3 Rosa
Release: 17.3
Codename: rosa

$ uname -r 3.19.0-32-generic

The problem occurred after the recent Linux kernel update broke the unifi-video working install - I uninstalled and reinstalled the unifi-video service not knowing the kernel was at fault - Ubiquiti has since sent out a fix for the kernel problems, however, I am left with the following error:
-------- ------------
Error Starting Service

/usr/lib/unifi-video/lib/ version 'GLIBCXX_3.4.20' not found(required by /usr/lib/unifi-video/lib/libubnt_webrtc_jni)
-------- -----------

To try to fix this I've downloaded and placed the which I think has the correct GLIBCXX (replacing in the /usr/lib/x86_64-linux-gnu/ directory and I ran the following to update the symlink.

$ sudo ln -f -s

Didn't work
Any tips or pointers appreciated!
Old 06-24-2017, 09:31 AM   #2
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Registered: Feb 2011
Location: Massachusetts, USA
Distribution: Fedora 33
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Replacing any of the standard libraries will break all of the programs on your system that depend on the correct version. Put the library in an alternate location and launch the code that needs it after setting LD_LIBRARY_PATH.
Old 06-25-2017, 07:03 PM   #3
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Registered: Jan 2005
Location: USA and Italy
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
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Your OS is getting old. You might consider upgrading.
Old 07-13-2017, 01:14 PM   #4
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Registered: Jun 2017
Posts: 2

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Yes smallpond, changing that library caused me to learn how to recover a non-booting linux partition, among other things.

Thanks for your help!


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