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Old 03-25-2016, 11:03 PM   #1
getdev
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Registered: Feb 2011
Distribution: ubuntu + centos
Posts: 13

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Error after installing a new HP printer


My old HP printer was definitely broken. So I have to buy a new one. After installing and configuring this new one in my old hplip version I decided to upgrade both printer firmware and hplip version (from 3.15 to 3.16).

All this work fine until I restart my computer. After log on I had an error in syslog :
Mar 26 03:38:10 servername hp-systray: hp-systray[PID]: error: option -s not recognized

And a bug report popup opened if I wish to send an error (not really explicit popup).

I made some research on the web, and if I found some other people who have the same issue, I don't find any solutions.

So I look for some information in my system about when this program has been launched and in "HPLIP status service" for a mistake in my configuration. And in "HPLIP status service" I found that no default printer had been set. Must due to the removing of the old printer. I was thinking it had no matter with my error but I set my new one as default.

After that I don't have the hp-systray error anymore. So did some others users have had experienced the same issue ?
What about the resolution, I'm not sure but I think the hp-systray must have a default printer to work fine when lauching my new session ?

And because I'm not sure that the issue don't come back, and if people experienced the same issue they can test my solution (and tell if it work for them), I decided to put it here.

Old printer : HP C410b all-in-one
New printer : HP OfficeJet Pro 6830
OS : ubuntu 14.04
 
Old 03-25-2016, 11:19 PM   #2
ferrari
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Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
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Did you get as far as configuring your printer before this happened? What does the following report?
Code:
lpstat -t
You can set a default printer via the CUPS web interface (using a browser)

http://localhost:631

or via a terminal using

Code:
sudo lpoptions -d <printer_name>
http://unix.stackexchange.com/questi...efault-printer
 
Old 03-26-2016, 10:09 PM   #3
getdev
LQ Newbie
 
Registered: Feb 2011
Distribution: ubuntu + centos
Posts: 13

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Hello,
Yes I had configured my printer when it happened.

I don't try the lpstat -t. But the lpq (I had printed a test page and want to know the status) said that there is no printer found. I had to give the explicit name for my printer :
lpq -P Officejet_Pro_6830.

I had set default printer via hp tool for my laptop (for my desktop, ubuntu 12.04 I used cups).
 
  


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