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Old 09-04-2016, 02:22 PM   #1
AlexBB
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Disaster with Ubuntu 16.04 upgrade


Hi there. I've had Ubuntu 14.04 for months and just today got a pop-up asking if I wanted to upgrade to 16.04. Sure I said OK. It downloaded thousands of files, then I stepped out and when I came back the screen was black. I had no other option but to force log out and now it does not boot. The screen just flashes black. I have an installation disk for Ubunto 12.04 and it does not work either.

Last edited by AlexBB; 09-04-2016 at 02:23 PM.
 
Old 09-05-2016, 01:50 AM   #2
ondoho
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it seems that even in 2016 upgrading from one major distro version to the next is still not recommended.

btw, chances are it's just a graphics driver issue.
please post output of
Code:
lspci -k |grep -iEA5 'vga|3d'
 
Old 09-05-2016, 02:02 AM   #3
Jjanel
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Don't panic & erase [by a new install] a year+ of work! (I see your 400+ posts that you've done lots of great programming work).

It probably will take a bit of digging into core Linux SysAdmin areas (e.g. grub which I've enjoyed studying lately but maybe very 'foreign' to you), and painstaking details.

Is the "black screen" a console terminal (with a login: prompt)?
If not, try booting 'single' (web/LQ-search details on how)... [what happens exactly?] Or:
https://wiki.ubuntu.com/RecoveryMode
Do you have nvidia? A web-search for:
Ubuntu 16.04 upgrade failed screen flashes black
returned some things, but more precise details will be needed, on what your system does...
(what does "12.04 not work" mean? Did you try to install it? Where/how did it "not work"?)
(I also *thought* I saw something about a ?special? *install* option to *not* reformat/wipeout ... but now I can't find it [to post here])

Best wishes!

p.s. Notice the [great] LQ "Similar Threads" at the very bottom of your post;
it picked up on 'disaster', which [according to LQ faq/docs] probably isn't a good thing for a technical title! p.p.s. You can edit the post, esp. if it hasn't been replied to yet.

a bit more: I tried a web search for: (&limited it [tools] to Past Month)
intitle:16.04 intitle:upgrade "black screen"
'lots' of problems! One said:
"I tried ctrl alt f1 but does not remain on the screen to allow entering the password"
but I'm not sure what exactly that person meant about 'remain'... [scenario]
This had some [specific scenario] info (&advice):
http://askubuntu.com/questions/81630...o-16-04/816316
e.g. apt-get update; dpkg --configure -a; apt-get dist-upgrade; apt-get -f install

Last edited by Jjanel; 09-05-2016 at 05:29 PM. Reason: a bit more... & cleanup...
 
Old 09-05-2016, 11:14 AM   #4
AlexBB
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The latest development: I downloaded and burned a DVD with Ubuntu 16.04.1 on an HP Pavilion. I then asked my daughter who is a computer wizard to do something about it. Somehow she made the laptop respond to the DVD which was not a simple trick. Finally she installed the new OS although it took her 3 attempts. Every time it would get frozen and hang up. Of course all my previous directories are gone but fortunately now the OS (16.04.1) is working. I had backups too.

This is your output:

Code:
lspci -k |grep -iEA5 'vga|3d'
01:05.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250]
	DeviceName: 256
	Subsystem: Hewlett-Packard Company RS880M [Mobility Radeon HD 4225/4250]
	Kernel driver in use: radeon
	Kernel modules: radeon
01:05.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] RS880 HDMI Audio [Radeon HD 4200 Series]
What does it tell you?

Thanks. - Alex
 
Old 09-05-2016, 11:24 AM   #5
DavidMcCann
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Never "leapfrog" a version when upgrading. The task involves updating lots of packages, removing some, and adding others. It's so complex that it's quite an achievement to do it at all, and the script used naturally assumes you're using the last version, not an older one.
 
Old 09-05-2016, 12:06 PM   #6
ondoho
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Quote:
Originally Posted by AlexBB View Post
What does it tell you?
nothing, because it's from the new install.
your original problem does not exist anymore.
 
Old 09-05-2016, 01:06 PM   #7
AlexBB
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I could not do your command, @ondoho, on Ubuntu 14.04. The laptop was not responsive. It was flashing some lines that was difficult to read and appeared random.

@DavidMcCann. I don't think I leapfrogged anything. I had 14.04 and tried to upgrade to 16.04.1
 
Old 09-05-2016, 01:38 PM   #8
AlexBB
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A weird surprise in Ubuntu 16.04.1 Gedit has neither SEARCH nor REPLACE windows.
 
Old 09-05-2016, 02:48 PM   #9
AlexBB
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@Jjanel hi,

I don't know how I can help now. I have Ubuntu 16.04.1 installed but all my software was wiped out. I do have decent backups. Now I run into some problems with editors I have used before. Gedit does not have search window. Kate does weird things. A lot of frustrations. My daughter tried to take a snap-picture of the laptop's screen yesterday when it was flashing but she could not catch the moment.

"12.04 not work" means that I tried to install 12.04 over 14.04, which was broken, and the laptop ignored the installation disk (12.04). I had an old DVD 12.04. I began with this OS, then after a year or so I upgraded the laptop to 14.04 but I did it entirely on-line, without burning a 14.04 DVD. After my attempt to use 12.04 as an installation disk, I downloaded and burned 16.04 and by that time my daughter came in and used that DVD for installation and as I said, it eventually succeeded after 2 or 3 failed attempts.

Last edited by AlexBB; 09-05-2016 at 02:55 PM.
 
Old 09-05-2016, 05:02 PM   #10
Jjanel
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...that 'EVIL' Ubuntu upgrade-offer popup...

It's good that you had backups (often people don't).
It's 'bad' that Ubuntu (14.04) *offered* [pop-up='begged'] you to click upgrade, then failed!
Yes, all 14.04 is now gone, and the new/fresh-installed 16.04.1 *OS itself* is working,
so maybe it's time to 'close' this thread as Solved, and then start separate new threads
for the individual application software problems (with specific details).
Also, maybe a Moderator could move this thread to Ubuntu Distro...
(as a useful 'warning' to others about what can happen, from that upgrade pop-up!)
Sorry to hear about all the frustrations caused by the upgrade. Best wishes....

p.s. possibly for a gedit *toolbar* new [software forum] thread:
https://ubuntuforums.org/showthread....5#post13508865

Last edited by Jjanel; 09-05-2016 at 05:39 PM. Reason: on gedit...
 
Old 09-08-2016, 01:57 PM   #11
seasons
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Quote:
Gedit has neither SEARCH nor REPLACE windows.
I know more than a few people didn't like the gedit makeover.
If you liked the older gedit style from the gnome 2.x days, then try pluma.

As for upgrading Ubuntu, you always want to remove any binary drivers and PPA's before attempting upgrade. It's also a good idea to bring up the GRUB menu and make sure you're booting into the new kernel. I've seen upgraded buntus that still booted into the old kernel from the previous version.
 
Old 09-17-2016, 10:35 PM   #12
Tukatz
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I have installed 16.04.1 successfully on several computers incl. a laptop. However in one case a friend was trying to up-grade from a prev. Vsn and the upgrade failed. I successfully installed 16.04.1 from a DVD and all is well. There are a couple of changes that I discovered that are not all user friendly: The "software centre" does not function correctly so at least for now using the synaptic pkg. Mgr seems to be the only way to install new software unless you know how to use terminal which is usually straight forward (you must type in your admin password before the sudo...) however the odd time terminal does not produce results. Another issue with Ub..16.04.1 is installing 3rd party fonts. In 14.04 you simply downloaded the fonts and opened the zipped files in "Font Viewer" to install them. That has changed and you now have to use "Font Mgr", click the install software tab near the bottom of the box, highlight or select the font/s you wish to install, click OK and follow the prompt. After that the font/s are installed on your system. Occasionally using Terminal as follows : (your admin password sudo apt-get install (file name of font) works but not always. ** Be careful what commands you use in terminal, see the link http://www.howtogeek.com/140679/begi...inux-terminal/ regarding 8 deadly commands not to use in terminal. A MUST READ for newbies!
 
Old 09-18-2016, 03:33 AM   #13
ondoho
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Quote:
Originally Posted by Tukatz View Post
Occasionally using Terminal as follows : (your admin password sudo apt-get install (file name of font) works but not always.
you can always search with
Code:
apt-cache search name-of-font
or
Code:
apt search name-of-font
http://www.howtogeek.com/125157/8-de...-run-on-linux/
that was fun!
 
Old 09-21-2016, 02:22 AM   #14
mrmazda
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Quote:
Originally Posted by Tukatz View Post
... Another issue with Ub..16.04.1 is installing 3rd party fonts. In 14.04 you simply downloaded the fonts and opened the zipped files in "Font Viewer" to install them. That has changed and you now have to use "Font Mgr", click the install software tab near the bottom of the box, highlight or select the font/s you wish to install, click OK and follow the prompt....!
Third party fonts do not need to be "installed". WRT 16.04 in particular, this thread explains.
 
  


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