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Old 02-11-2010, 07:44 AM   #1
moha7
LQ Newbie
 
Registered: Sep 2009
Posts: 3

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CUPS jobs stay in "processing" after a paper jam


Hi,

I have a home Linux box with Mandriva 2007.1 and installed a Samsung ML-1210 I use it as a network printer. Sometimes the printer jams the paper and it won't print after it.

The situation is as follows: The paper gets jammed. I clear it and everything looks fine. When I want to print the print job stays in "processing" and the printer doesn't do anything. It doesn't matter if I send the job locally via VNC or from a remote machine with IPP or from a windows client with samba. The job is received, gets to the processing phase but nothing happens after that. It seems like if the printer wasn't connected. The only way I was able to solve this is to completely restart my Linux Box.
- Switching off/on the printer doesn't work.
- Plugging the USB cable in a different slot doesn't work either (I even replaced the USB cable)
- Restarting the CUPS and SAMBA server won't help
- Switching the printer offline/online in CUPS does nothing
- I tried to change "reprint after paper jam" and other settings, still doesn't work.
It looks like nothing helps, but after I restart the box, everything works again.

There's a line in the cups error log that is suspicious, but I don't know what to do with it:

SLPReg of "SAMSUNML1210" failed with status -20!

Can anyone help me with this? What else should I check?
 
Old 02-12-2010, 04:41 PM   #2
mark_alfred
Senior Member
 
Registered: Jul 2003
Location: Toronto, Ontario, Canada
Distribution: Ubuntu Linux 16.04, Debian 10, LineageOS 14.1
Posts: 1,572

Rep: Reputation: 210Reputation: 210Reputation: 210
Perhaps cancelling the job via http://localhost:631 would help.
 
1 members found this post helpful.
Old 11-12-2023, 11:09 PM   #3
sanousy73
LQ Newbie
 
Registered: Nov 2023
Posts: 1

Rep: Reputation: 1
Wink Reset CUPS service from command line

Though it is long time a go, but I wished to post answer, as I had to reboot everytime I get a paper jam in my Ubuntu 22.04:

1- open terminal
2- type this command:

Code:
sudo service cups restart
3- press Enter

check the printer print queue, and ideally the printer will start printing
This answer is tested on Ubuntu 22.04.
 
1 members found this post helpful.
  


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