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Old 05-18-2020, 10:05 PM   #1
Clittyliter
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Crappy laptop is having trouble playing do.x265 mkv file on vlc


Hey there
I was wondering if some one could help me I have a hp bw00x with a r2 Radeon integrated graphics. I recently started using Linux and my computer is having trouble playing on my tv via HDMI out. I'm running a mkv file in x265 and my friend says the integrated graphics has trouble running that file file type. Is this true or is there any way to get more out of the r2 on Linux or am I forced doomed. Thanks for any advice or help first time user and member.
 
Old 05-19-2020, 01:52 PM   #2
SUSESailor
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Hi! For anyone to be able to help you, you will need to provide a lot more information. At the very least, one would need to know which Linux distribution you are using and what version. Also, when you say it is "having trouble," what does that mean? Is it playing choppy and slow, or is it crashing out and giving you an error message?
 
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Old 05-19-2020, 03:07 PM   #3
ondoho
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It is true that x265 more or less requires the GPU to decode it. Integrated intel GPUs started to have that capability ~2014/15, I have no clue about AMD in that respect.
The graphics driver also needs to know to offload that to the GPU.
If that capability is not present, the stress on the CPU will be very high - it maybe impossible to decode the video in real time.

So there's two aspects you need to provide much more info on.
 
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Old 05-19-2020, 09:55 PM   #4
jefro
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Might check the hardware decoding option. If set to auto it might choose the wrong choice.
 
Old 05-27-2020, 06:30 PM   #5
Clittyliter
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Ok guys sorry for the delay. I have my system info
OS Name : Ubuntu 20.04
OS Type 64 bit
Gnome version 3.36.2

Processor: AMD E2-9000e Radeon R2
Graphics: AMD STONEY
Memory: 4gib

Side note I tried video in 264 but it's unwatchable also. No error code just they audio runs fine while the video freezes every 15 or so seconds. The computer is not enjoying opening any programs. Is there any thing I can do because this computer has given me nothing but problems since leaving windows ten. I know the chip is trash haha but it was a good deal for 150$ and I just want to watch movies / download music on it
 
Old 05-28-2020, 12:33 PM   #6
ondoho
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It should be able to decode x265 (and also x264).
Ubuntu should automatically install and load the sufficiently capable radeon FOSS driver.
Maybe you're missing some firmware, maybe sth is more generally amiss.
Have a system monitor (e.g. 'htop') open at all times and see what is eating your resources.
Also show us:
Code:
lspci -k | -iEA5 'vga|3d|display'
uname -rmv
grep -EC5 'WW|EE' ~/.local/share/xorg/Xorg.0.log
journalctl | grep -iEC5 'amd|firmware|radeon'
 
Old 05-29-2020, 12:27 AM   #7
Clittyliter
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Ok so downloaded htop
Top 3 system uses are 1744 usr/bin/gnome
1460 usr/lib/xorg/Xorg vt2 -display FD
2956 qbittorrent
Also I put that code into terminal and a bunch of stuff came up what info do you need from that screen. It's concerning that gnome shell is using 75% of the cpu
 
Old 05-29-2020, 12:51 AM   #8
ondoho
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Quote:
Originally Posted by Clittyliter View Post
Ok so downloaded htop
Top 3 system uses are 1744 usr/bin/gnome
1460 usr/lib/xorg/Xorg vt2 -display FD
2956 qbittorrent
Also I put that code into terminal and a bunch of stuff came up what info do you need from that screen. It's concerning that gnome shell is using 75% of the cpu
You got it the wrong way round.
You were supposed to watch what's eating resources, not us.
And we were supposed to look at that "bunch of stuff", not you alone.
Please use CODE tags when you post it. See my signature.

In any case:
Quote:
Originally Posted by Clittyliter View Post
It's concerning that gnome shell is using 75% of the cpu
Yes.
Maybe your "crappy laptop" is a little too weak to run Ubuntu's heavyweight desktop environment.
 
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Old 06-09-2020, 04:06 PM   #9
Hermani
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Quote:
Originally Posted by Clittyliter View Post
Hey there
I was wondering if some one could help me I have a hp bw00x with a r2 Radeon integrated graphics. I recently started using Linux and my computer is having trouble playing on my tv via HDMI out.
Is playback to your laptop screen good? And what kind of TV screen are your trying to play to? What resolutions do you use?

Found this article that states that the video card build into the CPU (it is called an APU, this is just AMD slang for integrated CPU) should be capable of hardware decoding H.265 and even 4K support.

The bottleneck could be on several points. Maybe there is no proper support for the APU. However the problem could be somewhere else:
  1. where do you have your video stored?
  2. How do you access the video?
  3. What software do you use to play the video?
  4. What kind of bitrate does the video have?

If I would have this problem, I would take a step-by-step approach to look for the source of the problem, e.g.:
  1. To see if the video can be properly played back in the first place, I'd play the video without bothering with a HDMI cable and judge the video quality on the laptop screen
  2. If it looks good on the laptop screen (full screen, that is) I would then try play back on the laptop screen mirrored to the HDMI output (the TV will probably adjust its resolution by itself)
 
  


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