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Old 06-28-2017, 09:39 PM   #1
ArtKautz
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Chromebook with 16.04 installed via Crouton - Software Center not willing to install anything.


First the basics, this is an Acer Chromebook R11 CB5-132T-C1LK with Xenial Ubuntu installed via Crouton (sudo sh ~/Downloads/crouton -r xenial -t unity,touch). Yup, it's a touch screen model. After that I ran upgrade and update (sudo apt-get update and then sudo apt-get upgrade). So far so good. Time to get the software loaded. So I ran the command to get the Ubuntu Software Center loaded (sudo apt-get install software-center). That appeared to load. I used the Search You Computer function in the Launcher to find it and locked it into the launcher. Now when I try to install ANYTHING, I get two error messages:

First Error:
Authentication Error
Software can't be installed or removed because the authentication service is not available.
(org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name',('name': ':1.72')): org.debian.apt.install-or-remove-packag
es

Clicking on OK on that first error gets:
Your are not allowed to perform this action
you don't have the required priviliges to perform this action
Details (pretty much looked like the first error.)


A little Google searching and searching in here indicates that the Policy Kit may not be installed. So I ran sudo apt-get install policykit-1 and that seemed to load okay - but no where have I found any information about what if anything I am supposed to do with it. A retry of installing anything still gets the same two error messages. The next thing to do was to try to install VLC via the command line (sudo apt-get install vlc browser-plugin-vlc). That worked and VLC operates. A little further research into this led be to believe that the Ubuntu Software Center and 16.04 don't exactly get along and I should install the GNOME Software Center - except I can't find any directions on what the command line is supposed to look like. Any ideas on this one??
 
Old 06-29-2017, 07:21 PM   #2
hydrurga
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If it isn't already installed, the GNOME Software package can be installed with sudo apt-get install gnome-software.

It can be launched with gnome-software.
 
Old 06-29-2017, 08:20 PM   #3
ArtKautz
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That went okay until it got to the Microsoft software agreement. How do you get around that? I had the same problem with Wine, so that never got installed either.
 
Old 06-29-2017, 11:20 PM   #4
hydrurga
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Quote:
Originally Posted by ArtKautz View Post
That went okay until it got to the Microsoft software agreement. How do you get around that? I had the same problem with Wine, so that never got installed either.
Installing or running which software presented you with an MS software agreement?
 
Old 06-30-2017, 09:46 AM   #5
ArtKautz
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What has Microsoft got to do with all of this??

Quote:
Originally Posted by hydrurga View Post
Installing or running which software presented you with an MS software agreement?
I never got to running it, at the end of the installation there is this screen that is a Microsoft software license agreement with an <OK> at the bottom and it stops there. Nothing happens after that. This happened on both the Wine and GNOME-software installations. I tried the command wine and gnome-software on a new terminal window and the response was "unknown command".
 
Old 06-30-2017, 09:50 AM   #6
hydrurga
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Quote:
Originally Posted by ArtKautz View Post
I never got to running it, at the end of the installation there is this screen that is a Microsoft software license agreement with an <OK> at the bottom and it stops there. Nothing happens after that. This happened on both the Wine and GNOME-software installations. I tried the command wine and gnome-software on a new terminal window and the response was "unknown command".
Ok, let me try to understand this. Taking a particular case, you tried to install gnome-software using sudo apt-get install gnome-software and were presented with a MS licence agreement screen as part of that command line instruction?

If so, please run that command again and paste the exact command line output here.

Also please paste the text of the licence agreement window.
 
Old 06-30-2017, 01:40 PM   #7
ArtKautz
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This is what I get, and hit hangs the terminal. After closing and reopening terminal, doing another install attempt gets the message: E:Unable to lock the administration directory (//var/lib/dpkg/}, is another process using it?
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Old 06-30-2017, 02:04 PM   #8
hydrurga
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Quote:
Originally Posted by ArtKautz View Post
This is what I get, and hit hangs the terminal. After closing and reopening terminal, doing another install attempt gets the message: E:Unable to lock the administration directory (//var/lib/dpkg/}, is another process using it?
Ok. That half explains it. Dpkg is stuck installing the ttf-mscorefonts-installer package (a package of MS fonts including e.g. Times New Roman). Either you manually installed that or it was installed as a dependency of another package.

So what do you mean by "hit"? Have you tried pressing the Enter key?
 
Old 06-30-2017, 05:57 PM   #9
yancek
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You need to hit the Tab key or the arrow key to highlight the OK to accept the licensing agreement as in my experience, the default is to NOT accept. Then hit Enter.
 
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Old 06-30-2017, 06:44 PM   #10
ArtKautz
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Quote:
Originally Posted by yancek View Post
You need to hit the Tab key or the arrow key to highlight the OK to accept the licensing agreement as in my experience, the default is to NOT accept. Then hit Enter.

The TAB was the answer!
I never thought to try that one! Thanks, that let me download the GNOME software and finally Wine.

Thanks for all the help!!
 
  


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