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Old 12-30-2009, 03:02 AM   #1
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Cannot open the Serviceguard Manager from the HP System Management home page


I am struggling with the installation of the HP serviceguard for one month now , now i cannot open the serviceguard manager from the HP system management homepage , after clicking the sericeguard manager it doesnt give anything at all.

I have checked the status of my services and i found the below.

hpsmhd (pid 9948 9937 9441 9440 9439 9438 9437 9407) is running...
/etc/init.d/hpsmhtomcat: line 5: /etc/rc.status: No such file or directory
Usage: {start|stop|restart}
httpd is stopped

so there may be a problem in the tomcat service but i dont know if that is the reason or not.

Note : I am installing the HP servcieguard 11.19 on RHEL 5.2 , i used the configuration script provided with package

Best regards
Wael ElMasry
Old 01-26-2010, 04:03 AM   #2
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Please read this customer letter from HP. They are suggesting to start using Red Hats Clustering solution. If you prefer to stay with HP's product, they are required to help you with your problems as a part of their support.

Last edited by DrLove73; 01-26-2010 at 04:04 AM.


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