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Old 02-07-2019, 04:18 PM   #1
J Harp
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Can't complete setup of IDriveForLinux.


I downloaded and saved the script bundle, then tried to use the commands in the ReadMe, but get errors every time. I don't do well with the command line, but have been working with IDriove support, and they seem to be stumped as well. I'm waiting to hear from them again.
This is an Asus laptop, 64 bit running Mint 18.3. I have screenshots of the system info, and some of the errors, but I've forgot how to post them with pastebin. I've searched a lot, but haven't found the answer. Thank you.
Jim
 
Old 02-07-2019, 07:40 PM   #2
yancek
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Is the software you are referring to at the link below? It's generally a good idea to post a link to software you are using particularly if it is something not commonly used.

https://www.idrive.com/online-backup-linux

You mention getting errors but give no information on what the errors are? You can type out the errors. If the support team for this software can't help, I'm not sure what anyone here can do, at least, without a lot more info. You might try going through the steps explained and making notes of what the results are to post here.
 
Old 02-07-2019, 11:35 PM   #3
J Harp
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Thank you yancek, Yes I did the download from that link and saved the script bundle.

It is saved as /home/jim/Documents/IDriveForLinux/scripts. When I did chmod a+x*.pl I got error "no such file or directory". Other times the same command returned error "missing operand after a+*.pl".

IDrive support helped to make some progress, got the path, listing, or whatever it's called to looking right but I still got the "no such file or directory" when I did ./account_setting.pl. Support said they would have move the case to a higher level. I got a later email asking for screenshots which I sent, but I'm still waiting for further word from them.

I have a number of screenshots, but I think I read in the forum rules that they should be posted with another utility, I've forgotten how to do that.

If you could see the screenshots, you would see that I really don't know what I'm doing when I try to use the command line, but I'm trying. If someone will tell me how to post the screenshots I'll send them tomorrow morning, it's past bedtime now. Thanks again.

Jim
 
Old 02-08-2019, 07:05 AM   #4
urbanwks
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You're missing a space.

Code:
chmod a+x *.pl
It's intended to make executable the .pl script in whatever directory you're currently in. To that end, you can(/should, at least I do) use the path to ensure the right thing happens. Also, the "*" is a wildcard. You can specify the actual script name if you only wanted to make the one script executable, if there are more than one:

Code:
chmod a+x /home/jim/Documents/IDriveForLinux/scripts/account_setting.pl
 
Old 02-08-2019, 09:58 AM   #5
J Harp
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Thanks urbanwks,

I'm going to try to follow the ReadMe again, and try to get the commands entered exactly as written. I'll take screenshots, but I don't know how to post them here, the normal copy and paste doesn't seem to work. I've searched, but have not found how to post the screenshots here. I once knew how, but I'm old, and my short term memory isn't as good as it once was.

Jim
 
Old 02-08-2019, 12:20 PM   #6
J Harp
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I've tried everything I can think of, and have not stumbled upon the answer. I think I will try to remove IDrive, and start over. Will someone please tell me how to post screenshots here? thanks to all who have tried to help.

Jim
 
Old 02-08-2019, 09:01 PM   #7
J Harp
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Not totally solved, but I have made some progress. I ran sudo apt-get update, them sudo apt-get install perl, then sudo apt-get upgrade. That let me get the setup mostly done.I'm still getting invalid choice error when I try to choose a backup location. IDrive support is working on that.

Thanks to all who tried to help. I'd still like to know how to post screenshots to this forum, I've searched that repeatedly and have not found how to do it.

Jim
 
Old 02-09-2019, 10:54 AM   #8
ondoho
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Quote:
Originally Posted by J Harp View Post
Thanks to all who tried to help. I'd still like to know how to post screenshots to this forum, I've searched that repeatedly and have not found how to do it.
you can add an image as attachment to your post.
 
1 members found this post helpful.
Old 02-10-2019, 03:54 PM   #9
J Harp
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Thank you ondoho,
I must have been thinking of the rules for another forum which said that such attachments should be posted with a separate utility.
Made a lot of progress, got to the point where it should have started a backup and it failed again. I'm still working with IDrive support. I think they are about as baffled as I am.
 
  


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