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Old 08-07-2009, 11:02 AM   #1
CJhough
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Registered: Mar 2009
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Bugzilla Update - "Resolution" gone


I recently updated an old Bugzilla system we have from 2.28 to 3.2.4 that went through fairly smoothly. However, there is one small issue that has appeared.

When a bug is filed I can no longer change the "Resolution" for an issue. The Status can be changed, but the Resolution dropdown is no longer there.
I have gone into the database and all the old bugs have their resolutions, but the dropdown is not visible for them either.

When I run a Bugzilla Sanity Check I get an error message stating "Bugs with open status and a resolution:..." then shows all the previously closed bugs.

Has anyone experienced anything similar?
 
Old 08-07-2009, 11:51 AM   #2
lapidarynewbie
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Registered: Jun 2009
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If you haven't already done so, you need to go to the bugzilla portion of mozilla.org, get on the bugzilla support list there, and ask this question there.
 
Old 08-07-2009, 02:36 PM   #3
CJhough
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Registered: Mar 2009
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I ended up finding the resolution by nosing through the database schema at Ravenbrook. It fixed my problem but I'll post the fix here in case anyone has a similar problem.

The problem lay that in the new version, in the "bug_status" table there is a new column called "is_open". When the old database was converted it added a "1" to each row. This needed to be changed to "0" for all bugs considered closed ("Resolved", "Verified" and "Closed"). Once this was changed, the resolution drop-down menu appeared and was populated with the list of resolutions. This also resolved the issue with the Sanity Check error messages.

For reference, the schema I used was;
http://www.ravenbrook.com/project/p4...-bug_status-id
 
  


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