LinuxQuestions.org - Bugzilla does not send emails for some reason.

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Bugzilla does not send emails for some reason.

Hello all,

We have an installation of bugzilla for bug reporting. For some reason it is not sending emails for any process done. I have checked the settings for email server used. But in vain. The server in itself is able to send the mails and is listening on the port. I checked with "mail" command and it is sending emails properly.
Changed the SMTP settings in bugzilla to "testing". This should save all the emails in "data/mailer.testing" file. But bugzilla is not saving the emails.
I do not understand what this means.

Bugzilla likes to use sendmail, and does not require a lot of fiddling around and configuring things in most cases.

First, see if you've got sendmail running on the system Bugzilla resides on:

Code:

ps -ef | grep sendmail

and you should see something similar to this:

Code:

root      2074    1  0 Nov13 ?        00:00:02 sendmail: accepting connections      

smmsp    2077    1  0 Nov13 ?        00:00:00 sendmail: Queue runner@00:25:00 for /var/spool/clientmqueue

If you have that, can you open a terminal window and send mail to yourself?

Code:

mailx -s "A Test Message" you@where

This is a test message

Ctrl-D

A few seconds later you can enter mailx and you should see the message.

If the above doesn't work, neither will Bugzilla mail -- you may simply need to start the sendmail daemon on that server (look wherever you start daemons at boot).

Hope this helps some.

The issue resolved somehow without making any changes. Bugzilla has option either to use sendmail or SMTP. I use SMTP option on to use remote server for sending emails. The server is used by other applications as well. It was working fine. Anyhow, thanks for bothering. I did nothing to resolve. I guess there was no issue at our end.