Hi all,

I am looking to put a in place a live chat system for our companyies website to offer support to clients. We are currently using PHP live, however, this uses a pull method to communicate with the server. That's slow and causes server load. We need a system that is java-based or flash-based. We also need one where the customer service officer interface works under Linux.ie no Windows softwares.

I have found such software difficult to come by although have little, in fact no experience in this area.

I would be very gratefully for any help/assistance/recommendations?

Many thanks,
Tom

I don't know of any, but the easiest way should be to use IRC. There're some IRC clients that are java based and all the user would need to do is to click on a few links. Since it is an applet, instructions could be given for the user how to proceed.

Depending how good you want the chat to be, I could try to write you one in Java. I don't have much networking programming experience, but this could be good practicing I think ^_^.

Please do not post the same thread in more than one forum. Picking the most relevant forum and posting it once there makes it easier for other members to help you and keeps the discussion all in one place.

http://www.linuxquestions.org/rules.php

The other threads have now been closed and the discussion will continue here.

yeah there are many available
Please look in google... I found many when i searched for linux java based chat

Good day

A good on-line chat client can be opened in your browser..go to www.meebo.com.

Enter you details and you are good to go..

Cheers

Thanks,

Sounds like an alternative approach. At present users simply click a button on our website which opens up a chat box. I take it with an IRC approach users would have to load a seperate program i.e. MIRC and connect to us?

Would it be possible to make the browser load a window and connect to IRC chat this way?

Also what features would be available to us using this method? I.e. at the moment we are able to 'Push' users to certain websites.

Regards,
Tom

Not necessarily, as you can get Java IRC applets.