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Old 06-02-2008, 03:29 PM   #1
sneakyimp
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Registered: Dec 2004
Posts: 1,056

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450 errors sending mail on centos+ostfix+dovecot+amavisd via webmail interface


It's been a while since I set up my mail server (thanks to help from people here) and it's been having problems lately. Specifically, problems being able to send mail using the squirrelmail (a php-based webmail client). The errors usually look like this:
Code:
Message not sent. Server replied:

    Requested mail action not taken: mailbox unavailable
    450 4.1.1 <someone@mail.domain.edu>: Recipient address rejected: unverified address: connect to mailgate.cc.domain.edu[111.111.111.15]: Connection timed out
At first I thought this was due to a problem on the remote server but now I'm not so sure. The mail setup on my machine is basically:
* Perfect Setup CentOS 5
* Postfix/Dovecot/AmavisD/Spamassassin
* Squirrelmail

I don't know exactly how it works, but the setup basically has your server send mail to itself as a proxy and then scan everything, blah blah.

It was working great for about a year but squirrelmail started acting up recently. Interestingly, I can still send mail just fine using Thunderbird from my desktop. It would appear that Squirrelmail is having problems when it tries to contact the mail stack because it is eventually timing out. I ran the squirrelmail conf.pl script and it doesn't appear to have any settings that are related to timeouts.

I did a grep of the maillog and found these:
Code:
Jun  2 12:30:11 nameserver postfix/smtpd[4022]: NOQUEUE: reject: RCPT from spamserver.example.com[127.0.0.1]: 450 4.1.1 <some_guy@mail.somedomain.edu>: Recipient address rejected: unverified address: connect to mailgate.cc.somedomain.edu[111.111.111.15]: Connection timed out; from=<kathy@mydomain.com> to=<some_guy@mail.somedomain.edu> proto=ESMTP helo=<www.mydomain.com>
Jun  2 12:34:18 nameserver postfix/smtpd[3355]: NOQUEUE: reject: RCPT from spamserver.example.com[127.0.0.1]: 450 4.1.1 <some_guy@mail.somedomain.edu>: Recipient address rejected: unverified address: connect to mailgate.cc.somedomain.edu[111.111.111.15]: Connection timed out; from=<kathy@mydomain.com> to=<some_guy@mail.somedomain.edu> proto=ESMTP helo=<www.mydomain.com>
Jun  2 15:23:40 nameserver postfix/smtpd[15071]: NOQUEUE: reject: RCPT from spamserver.example.com[127.0.0.1]: 450 4.1.1 <some_guy@mail.somedomain.edu>: Recipient address rejected: unverified address: connect to mailgate.cc.somedomain.edu[111.111.111.15]: Connection timed out; from=<jason@mydomain.com> to=<some_guy@mail.somedomain.edu> proto=ESMTP helo=<mydomain.com>
I'm thinking now that squirrelmail's connection to postfix is timing out due to load on my server perhaps? Also, it doesn't seem consistent. I was just able to send thru squirrelmail as I was trying to reproduce the errors.

Any help troubleshooting this would be *much* appreciated.
 
Old 06-03-2008, 09:09 AM   #2
bigrigdriver
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Registered: Jul 2002
Location: East Centra Illinois, USA
Distribution: Debian stable
Posts: 5,908

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Since Thunderbird is able to send mail, and Squirrelmail can't, and since the error messages you posted make reference to postfix/smtpd and ESMTP, I'd suspect the SMPT config in Squirrelmail.

Compare the settings in Squirrelmail to the settings in Thunderbird to see if you can find the problem.
 
Old 06-03-2008, 02:29 PM   #3
sneakyimp
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Registered: Dec 2004
Posts: 1,056

Original Poster
Rep: Reputation: 78
Neither squirrelmail nor thunderbird offer any timeout-related settings. To say 'just configure them the same way' doesn't really make any sense. The webserver and mail server are the same machine so squirrelmail is configured to look for 'localhost' rather than 'www.mydomain.com'. I think changing the server from localhost to a fully qualfied domain name would only make the problem worse due to the extra time for DNS lookup. These are the only server-related squirrelmail settings I can change:
Code:
IMAP Settings
--------------
4.  IMAP Server            : localhost
5.  IMAP Port              : 143
6.  Authentication type    : login
7.  Secure IMAP (TLS)      : false
8.  Server software        : dovecot
9.  Delimiter              : detect

SMTP Settings
-------------
4.   SMTP Server           : localhost
5.   SMTP Port             : 25
6.   POP before SMTP       : false
7.   SMTP Authentication   : none
8.   Secure SMTP (TLS)     : false
9.   Header encryption key :
Do you really think any of those will help?
 
  


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