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Old 03-27-2015, 02:57 PM   #1
fshah
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Question Thunderbird doesnot recongnize email account


Hello everyone
I have 2 vm's on which ubuntu OS is installed.On one of them i installed postfix, dovecot and squirrelmail. I want from my second vm i want to access my email accounts which i have created on postfix server. eBut when i configure email account on second vm using thunderbird it says
"Thunderbird fails to find settings for your email client"

What settings i will configure? Please help

Thanks

Last edited by fshah; 03-27-2015 at 03:36 PM.
 
Old 03-27-2015, 07:46 PM   #2
T3RM1NVT0R
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In thunderbird you have option to configure the settings manually. It depends on whether you want to setup account with POP3 or IMAP. Have a look at this link: https://support.mozilla.org/en-US/kb...-configuration
 
Old 03-28-2015, 02:21 AM   #3
fshah
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Thanks for your reply. I configured account by following guide using your provided link. I got error while sending email. Snapshot is attached.

Thanks
Attached Thumbnails
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Name:	Screenshot from 2015-03-28 12:10:20.png
Views:	26
Size:	130.1 KB
ID:	17927  
 
Old 03-28-2015, 02:30 AM   #4
T3RM1NVT0R
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Alright. Do you have DNS server configured in your environment which can resolve smtp.testserver.com address? If not then you can have a workaround (though I would say you should have DNS which can resolve the addresses when dealing with email server) by putting the following entry in /etc/hosts file of the system from where you are launching thunderbird:

Code:
XXX.XXX.XXX.XXX    smtp.testserver.com  smtp
where, XXX.XXX.XXX.XXX is the IP address of your smtp server.

Once done close thunderbird re-open it and then give it a try.
 
Old 03-28-2015, 02:54 AM   #5
fshah
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No i haven't any dns running in my environment.What can i do to resolve dns query for email server? Any idea is highly appreciated.
Thanks
 
Old 03-28-2015, 02:56 AM   #6
T3RM1NVT0R
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I already mentioned the workaround in my previous post. Did you read it carefully? As I said you have to make entry for your smtp server in /etc/hosts file of the machine from where you are launching thunderbird. Read my previous post carefully.
 
Old 03-28-2015, 07:14 AM   #7
fshah
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I set up dns server now and it is up and running also i have created zones file and configure named.conf.local files in ubuntu but i still got error while sending email. I attached snapshot of error which will show when sending email. Your cooperation is highly appreciated.

Hosts file Contents:-
127.0.0.1 localhost
127.0.1.1 daniyal-virtual-machine
192.168.28.128 mail.testserver.com

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
Forward zone file Contents:-
;
; BIND data file for local loopback interface
;
$TTL 604800
@ IN SOA ns.testserver.com. root.testserver.com (
2 ; Serial
604800 ; Refresh
86400 ; Retry
2419200 ; Expire
604800 ) ; Negative Cache TTL
;
@ IN NS ns.testserver.com.
@ IN A 192.168.28.128
@ IN AAAA ::1
ns IN A 192.168.28.128
Reverse Zone file Contents:-
;
; BIND reverse data file for eth1 interface
;
$TTL 604800
@ IN SOA ns.testserver.com. root.ns.testserver.com. (
1 ; Serial
604800 ; Refresh
86400 ; Retry
2419200 ; Expire
604800 ) ; Negative Cache TTL
;
@ IN NS ns.
128 IN PTR ns.testserver.com.
Named.conf File Contents:-

Kindly take a review of these and let me know what went wrong in these files that cause error to generate when sending email.

Thanks
Attached Thumbnails
Click image for larger version

Name:	Screenshot from 2015-03-28 16:49:05.png
Views:	21
Size:	138.4 KB
ID:	17929  

Last edited by fshah; 03-28-2015 at 07:23 AM. Reason: Plain text files not attaching
 
Old 03-28-2015, 07:37 AM   #8
T3RM1NVT0R
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Alright. Is firewall running on the system. If yes, then did you configure the firewall to allow traffic on port 25. You can test is by using telnet against your mail server like this:

Code:
telnet mail.testserver.com 25
 
Old 03-28-2015, 07:46 AM   #9
fshah
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Firewall state is inactive.
After telnet it gives this what should i enter here.
Escape character is '^]'.

Last edited by fshah; 03-28-2015 at 07:57 AM.
 
Old 03-28-2015, 08:10 AM   #10
T3RM1NVT0R
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From where did you try to telnet. Did you try it from the machine where you are launching thunderbird? Also, are you able to send email using mail command? If mail command also fails then the issue is with your mail server. If mail command works then you have to check your thunderbird settings again.

Did you check if your smtp is configured for your network. Basically you have to check if postfix is configured properly.
 
Old 03-29-2015, 07:21 AM   #11
fshah
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I tried telnet to both machines it says this "Escape character is '^]'"
I successfully send email using mail command. I got following error whenever i lauch thunderbird and also whenever i am trying to fetch email using "Get mail" button on thunderbird. Snapshot is attached
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Name:	Screenshot from 2015-03-29 16:59:11.png
Views:	19
Size:	253.1 KB
ID:	17939  
 
Old 03-29-2015, 05:05 PM   #12
T3RM1NVT0R
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In your dovecot.conf file make the following change:

Code:
disable_plaintext_auth = no
Edit:

For your other query as you said you were able to send email using mail command then you should check if you have configured your thunderbird correctly.

Last edited by T3RM1NVT0R; 03-29-2015 at 05:07 PM.
 
Old 04-04-2015, 02:20 AM   #13
fshah
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Dear thank you but i have'nt find this line in my dovecot.conf file

disable_plaintext_auth = no
 
Old 04-04-2015, 11:20 AM   #14
T3RM1NVT0R
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If it is not there you have to add it. Make sure that you take a backup of existing configuration file. Once done restart dovecot and then give it a try.
 
  


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