RT Tracker 3.8.8
 

I just recently installed RT Tracker 3.8.8 on a Centos 5 VM install. I've been running 3.6.6 for more than a year now with no issues. But I'm having some serious slowness issues with 3.8.8.

When I start the httpd service at least one of the processors go straight to 100%. It also tends to do this when you browse to it for the first time.

i've been trying to figure out the problem, but I can't get a grip on this one. This error pop's up in the /var/log/messages log:


Jun 22 11:03:56 helpdesk RT: Apache2::RequestIO::rflush: (103) Software caused connection abort at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 1020 (/opt/rt3/bin/webmux.pl:79)

It's the only kind of error I'm seeing. If anyone has any thoughts I would greatly appreciate it.

--Aric

You may want to re-check the upgrade procedures. Theres some mention of different tables and indexes that have to be modified during the update procedure that might be missing. Otherwise, I'd suggest the RT users mailing list, they are quite helpful.