How can an account disappear ?

karl29 · 05-11-2014, 01:36 PM

Hi,

I have a VPS and several site accounts.

One of the accounts suddenly stopped working, meaning when I visited the site there was a "This webpage is not available" message.

So, I deleted the account in WHM and added it again.

Now it happen again.

Before to do the same procedure, which logs should I look at to see what happened?

Thanks

ericson007 · 05-12-2014, 06:23 AM

Are you exceeding your limits? Contact tech support, we cannot predict why things happen with a VPS unfortunately, site acounts etc dissapearing may be due to exceeding the allowed inode count, which even those accounts saying they are unlimited have.

It may be a scripting error on their side as well.