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Old 09-17-2008, 06:22 PM   #1
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Configuring voicemail.conf to allow for customer subjects in vm emails on asterisk

So here is the deal. I have an Asterisk server here at work that I have recently taken over and the boss is wanting the server to do a lot of things that it didn't do before. I have already configured much of what he wanted including a voice messaging line where anyone can call in and leave a message and then he would get that message in his email. However, the boss wants his email subject to read something like "This is an urgent message through the HISG voice messaging system" so he knows that that message came through that number as opposed to his voicemail box that already gets forwarded there. The default is the "[PBX]: New Message 10 in mailbox 0307". At second glance he would know which voicemail box is his line but he wants things to be different and so I am trying to make that happen.

I know there is the 'emailsubject' option. I haven't tried this yet but my concern is that it will set the subject the same on every single box (obviously what the command is designed for). I can I customize a voicemail message so that if something comes in on our 0307 line it has a certain message and then we might get a message on 1942 line that we want a different subject.

I am new to Asterisk, only been messing with it for a couple of weeks. Any thoughts?
Old 09-18-2008, 03:02 AM   #2
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Looks like the boss wants alot

something here may do it;


from voicemail.conf:
; If you need to have an external program, i.e. /usr/bin/myapp
; called when a voicemail is left, delivered, or your voicemailbox
; is checked, uncomment this:

or ?

You could edit app_voicemail.c to pass more info...
Round about line 2329:
if (!ast_strlen_zero(externnotify)) {
                if (messagecount(ext_context, &newvoicemails, &oldvoicemails)) {
                        ast_log(LOG_ERROR, "Problem in calculating number of voicemail messages available for extension %s\n", extension);
                } else {
                        snprintf(arguments, sizeof(arguments), "%s %s %s %d&", externnotify, context, extension, newvoicemails);
                        ast_log(LOG_DEBUG, "Executing %s\n", arguments);
this mayhelp;

or you can ask on the mailing list;

Last edited by comprookie2000; 09-18-2008 at 03:16 AM.


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