Can't deliver mail to Hotmail accounts?
 

Hello Community,

I have a website that delivers various forum notifications etc to my members through email. I recently discovered that while it does appear to send emails to my Gmail account it doesn't appear to send messages to a Hotmail account. I have done a fair bit of research and concluded that either my Mail server is configured funny, Hotmail does not accept email messages from non-real email accounts, or any number of combinations of those two situations.

Some sources I have read even went as far to say that you must pay to be White Listed on the hotmail servers or your messages never go through. I don't think that is the case. I have also found sources that say Hotmail will not receive emails from any ISP config/Webmin set up which is what I use. I'm using a server from serverpronto.com and I believe that is what they've used to set it all up.

Any pointers in the right direction would be great. Ps. I'm a bit of a linux noob, but if you tell me to check the details of a log somewhere I have enough command line ability to do that. I'm also aware of how to SSH and what not.

Thanks for any help!

Please paste your email header for further investigation. One can help better with Email header and exact error message.

Also check following thread :
http://www.linuxquestions.org/questi...d.php?t=568736

I don't get an error message from my php script as far as I know. Maybe I should mention I'm using a PHP Mailer class from http://phpmailer.sourceforge.net/. It does send to my Gmail account, just doesn't seem to work for Hotmail. Now how do I get you a mail header?

Edit/Update

I wanted to say I already checked out that thread you linked to me before I posted in here and it appears to be a different situation.

hi again,

You won't receive any error from php script in case of bounce message from hotmail/msn.com. Your php script is used only for sending mail message and returning whether it was sent successfully or not.
Your script is sending mail successfully without any problem as you are receiving mail on gmail.

But after completing work of your mail script, work of transferring mail from your server to hotmail/msn mail server is done by your mail server only.

So, Check for IP address of your mail server as well as ISP and make sure that they are not blacklisted on MSN/hotmail.
Also check junk folder on hotmail account.

Get back to us with your findings.

How do I check if they are blacklisted? :( I hope its not black listed.

1. For checking of your ISP :
Go to http://whatismyip.com. Grab your IP address.

2. For checking of your Mail Server :
Go to http://dnsreport.com. Provide your domainname and check its report. Grab MX record from output.
OR
From Konsole run `dig domainname MX` and grab IP address of Mail server.

If you want to check blacklisting on MSN/Hotmail, you are supposed to fill up form @ http://support.msn.com/eform.aspx?pr...ail&ct=eformts

Also register yourself with http://postmaster.live.com/snds for your MX IP address.

If you want to check blacklisting on various RBLs, go to http://senderbase.org.