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Distribution: openSuSE Tumbleweed-KDE, Mint 21, MX-21, Manjaro
Posts: 4,629
Rep:
Quote:
Originally Posted by PhoenixAndThor
...
As for suggestions, I have this idea to improve those zero reply threads that don't contain enough information. How about an "I have a problem" button. I suppose it could also be called the "Problem Wizard". The button would appear in the user's "LQ UserCP". Here's how it would work:
...
I may not be that active on these forums (college stuff ), but I usually find the information I need right here on LQ. This site is one of the main reasons why I stuck with GNU/Linux.
As for suggestions, I have this idea to improve those zero reply threads that don't contain enough information. How about an "I have a problem" button. I suppose it could also be called the "Problem Wizard". The button would appear in the user's "LQ UserCP". Here's how it would work:
1. Someone makes a new account here at LQ
2. An e-mail is immediately sent to the new user explaining where the button for the wizard can be found and a description of what it does.
3. When the user clicks the button, they are taken to a form with the following fields:
--Problem Description--
*Problem with... (2 radio buttons: Hardware (short description of what hardware is), Software (short description of what software is)
--*Checkbox block (appears when the user clicks one of the radio buttons, displays appropriate block of checkboxes)
*description (text field)
*optional command output (has 4 radio buttons: lsmod, lspci, lsusb, and other)
--*other (appears only when user clicks the "other" radio button, user enters custom command)
*output (textfield, user pastes output of whatever command they chose)
--Forum--
*Main forum (drop list, user picks main forum to start a new thread in)
*Sub forum (drop list, changes to match the selected main forum)
4. Users clicks the Submit button and a nicely formatted, coherent post is generated. At this time, the user is given the option to go back and change something, or go ahead and start the new thread.
This is just a rough draft, but I think it's a good idea and would help speed up the process of solving problems here on the forums. I'm not exactly sure what you mean by "contributing member", but I don't have a lot of time on my hands and I can't code that well (yet!). If selected, I may have to pass it on someone else.
That is a good idea. The link to this feature should be available at all times tho. However, I wonder if the benefit/cost ratio for this will be good. I mean, probably it would take some effort to implement, but is it really gonna help ? I think a simpler short description of what the user should include would be about as effective. I'm also pretty sure that users that post without this info (typically an incoherent phrase) will ignore it completely. I say we should select a group of users that would need help in a certain way and make something that they would use for sure.
I think that having a separate command line output part would be useful, because:
1. it could be properly formatted with code tags automatically (I don't see many users doing this)
2. it would remind the user that they may want to provide this data
3. it would help people resolve a thread faster, without asking continuously for more data
Maybe it should be tied to the section the post is in (hardware = hardware info as well, software = error output), and it would be optional, but visible and with an explanation.
The rest is not sure to help in a major way, I think.
I may not be that active on these forums (college stuff ), but I usually find the information I need right here on LQ. This site is one of the main reasons why I stuck with GNU/Linux.
As for suggestions, I have this idea to improve those zero reply threads that don't contain enough information. How about an "I have a problem" button. I suppose it could also be called the "Problem Wizard". The button would appear in the user's "LQ UserCP". Here's how it would work:
1. Someone makes a new account here at LQ
2. An e-mail is immediately sent to the new user explaining where the button for the wizard can be found and a description of what it does.
While in general I think that is a good idea to help members with posting a problem I have some problems with that. I think that this button will more help the experienced members (that already know how to post a problem in the correct way) to post their problems with a minimal effort, but I doubt that this will really help those people that are rather new new to the forums. As far as I can see most (not all) people that are new to this forums are also new to Linux, and some are really somewhat computer illiterate.
So here are the problems with that form you mention I see for newbies:
Quote:
3. When the user clicks the button, they are taken to a form with the following fields:
--OS Name--
*OS (drop list)
*version (drop list)
First problem here, i remember a recent thread where the OP insisted that he is using PClinus and not PCLinuxOS. Some people don't even know what distro they are using or what a distro is, sometimes simply because a different person installed the OS on that computer.
Especially to the more computer illiterate people that is often simply not known.
Quote:
--Problem Description--
*Problem with... (2 radio buttons: Hardware (short description of what hardware is), Software (short description of what software is)
Most users new to Linux (and the more computer illiterate) are not able to determine if the problem is software or hardware related. For example, we all know the threads were people seek help to get their Broadcom wireless cards working. While we know that this is either an issue with the drivers or firmware, how should the OP know? For him/her it is the hardware that is not working.
Quote:
*optional command output (has 4 radio buttons: lsmod, lspci, lsusb, and other)
Many new users don't even know where to type those commands in.
So in general I would find such a button rather useful for the experienced member that knows what might be the problem, which information to deliver (and how to do that) and has no problem to categorize his/her problem. But for newbies I would think that this will lead to tons of new threads that are in the wrong forum, or it will simply be not used, not because the member doesn't know how to fill out the form but doesn't know what to fill in. If you can't even give the information for the first one or two fields such a form would rather be putting of to seek help on this forum.
There is a perennial problem (especially with newbie posters) where they give very inadequate background information.
If you ask them for more information, you've now taken them out of the "Zero Reply Threads" queue and feel like you own their problem. I'm sure we've all gone through this - waiting for someone else to start the round of "Twenty Questions" with the OP. What would be nice is an alternative "Submit Reply" button that says "We can't possibly help you without more information" that would not count as a reply. (Ok, maybe "Request More Info" might fit on the screen better...) Also for this to work, the OP's reply should not be counted as a reply either.
This would give us the ability to ask questions like "what distribution are you running?", "what type of filesystem is it?", "what was the last command you entered before your server turned into a doorstop?", etc., without bumping the reply count and having the post lose visibility.
but still i cant login in ftp server as virtual usrer.
I'm sure Zycus is a nice person and it's unfair to single out and pick on that poster.
And the OP has supplied some information. Better than many, but...
What distro?
What sort of error?
What message(s) do you get at the client?
Can you login using any other ID?
Are there syslog or ftp log messages (/var/log/messages, /var/log/secure, /var/log/xferlog)?
You specified listen mode, did you start vsftpd?
Does 'netstat -anp | grep vsftpd' show the process listening?
Do you run SElinux in enforcing mode?
Did you create a home directory for that user?
I'm not up to twenty question yet, but it sure feels like it.
LQ is great. period.
But what is modern community site nowdays? In my view is personalized user portal site,at this point LQ have some developments(blog) but not much, and user interface is way back too old but still good.
^Examples of user portals:
famous Google IG http://www.google.com/ig
squarefaction.ru russian old design (i have to mention that this is first site that i saw with implemented user portal design concept)
^What is user portal?
User portal is site that provide information and interface with point not on "community" but on actual user.
This means user interface must be flexible. User can install information filters to get info in first look that he want and in form that suits him.
Maybe some EyeCandy:0)
^How to do this?
In old days i would say this is impossible or require a lot of server side codework. Nowdays it's real and not much bloodwork when jquery/ajax became more stable and jscript/css provide new features:
0 base) Write a list of data that available on site. example blog entries, faq, forum, it news,rss,PM's,jobs,groups,search. Divide them on subcategories.
1) Leave current interface as is, this is default allround horse that do job well and can be safe fallback! All you need is made some lib of server scripts that based on current database entries fetchin and fetchout data in xhtmlrequest(ajax or json).
2) Develope concept of generic views for data : search form, news tab, quickreply, notification,tree list etc..
3) Make JS only(jquery,DOMnodes whatever) user interface that have config storage on server(as base) and cookies(for regular use). Remember all interface must be in a modular design!
4) Install mantis (or some other ticket system). Write base tasks(with ability in future to add new tasks for new view modules etc) im sure some of 400k users are webcoders() or designers() that have time and willpower to help.
Last edited by sunnydrake; 07-09-2011 at 02:59 AM.
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