Visit Jeremy's Blog.
Go Back > Forums > Linux Forums > Linux - Newbie
User Name
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!


  Search this Thread
Old 06-13-2009, 04:12 AM   #1
LQ Newbie
Registered: Jun 2009
Location: Australia
Distribution: ubuntu, mac and vista
Posts: 8

Rep: Reputation: 0
Unhappy website not doing anything Using Ubuntu, mysql, apache2, php and firefox as browser

I have an ubuntu system 8.04. I have installed sugarcrm 5.2.0e with apache2, mysql and php. (for the purpose of installing Apache2, mysql and php as a service on my system, so it stats every time I turn my computer on) Recently I got a tailor made version or sugarcrm 5.0 that I need to test, I have created the database name and imported the data using phpmyadmin (no problem), I have copied the tailor made version of sugarcrm on the localhost directory and changed the config.php file from my tailor made version to have the correct database name, root name and password.

once I type the http address in firefox the screen turns white and nothing happens, if I remove my tailor made file from the root directory and try running it again it tels me that apache2 could not find the file/directory. Sugarcrm5.2 works fine do.

I have gone around my system for hours and hours trying to locate what is wrong and to be honest I have learn quite a bit how to use the terminal, its commands and what they do but nothing has fix my problem.

If anyone has any idea on what is wrong and how to fix it, it will be very much appreciated if you can guide me.

thank you, drk
Old 06-13-2009, 10:15 PM   #2
Registered: Apr 2002
Location: in a fallen world
Distribution: slackware by choice, others too :} ... android.
Posts: 23,067
Blog Entries: 11

Rep: Reputation: 914Reputation: 914Reputation: 914Reputation: 914Reputation: 914Reputation: 914Reputation: 914Reputation: 914
Hi, welcome to LQ!

First I'd have a look at my php.ini, and bump up logging.
Also check your apache logs.

Old 06-14-2009, 01:56 AM   #3
Wim Sturkenboom
Senior Member
Registered: Jan 2005
Location: Roodepoort, South Africa
Distribution: Slackware 10.1/10.2/12, Ubuntu 12.04, Crunchbang Statler
Posts: 3,786

Rep: Reputation: 282Reputation: 282Reputation: 282
Adding to Tinkster:

Did you check the apache error logs (probably /var/log/error_log). White screens in my experience indicate a php coding error.
Old 06-16-2009, 04:20 AM   #4
LQ Newbie
Registered: Jun 2009
Location: Australia
Distribution: ubuntu, mac and vista
Posts: 8

Original Poster
Rep: Reputation: 0
I have checked all the logs, I also check with a programer and it seems like I have the wrong version of MYSQL on my computer.

This might be the problem. I was on the frame of mind that all the versions of mysql where compatible with each other but I guess they are not. I guess I will have to fin a solution for this.

Thank you for your help, it was quite good - I learn a few things.
Old 07-30-2009, 07:01 AM   #5
LQ Newbie
Registered: Jun 2009
Location: Australia
Distribution: ubuntu, mac and vista
Posts: 8

Original Poster
Rep: Reputation: 0
The following data is for anyone interested. I resolved the above issue by:
Unistall my sugarcrm completely,
Install LAMP server in my Ubuntu and set it up following instructions from the web - work great
Install Sugarcrm without Apache2, Mysql and PHP following the web instruction
Change the directory and all its files to owner and group as root and works quite well

I am no expert but the above worked for me and is working well on my computer.


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
MySQL PHP Apache2 on Debian Stormrage Debian 2 07-16-2006 04:02 PM
Suse 9.3/apache2/php4 - Firefox tries to download index.php, other *php pages work stefanlasiewski SUSE / openSUSE 1 01-18-2006 07:12 PM
sarge 3.1, Apache2, php and mysql rblampain Debian 4 12-17-2005 01:03 AM
SuSE 10.0, Apache2, MySQL, PHP ? petelogan SUSE / openSUSE 4 10-28-2005 11:14 AM
AS 3 w/ PHP, MySQL, and Apache2 pollardw Red Hat 1 02-23-2004 09:47 PM > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 12:59 AM.

Main Menu
Write for LQ is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration