Share your knowledge at the LQ Wiki.
Go Back > Forums > Linux Forums > Linux - Newbie
User Name
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!


  Search this Thread
Old 12-28-2013, 11:46 AM   #1
LQ Newbie
Registered: Dec 2013
Posts: 1

Rep: Reputation: Disabled
web server

as a system administrator one client tells me he cannot access the web server . what must be check on the server to help him
Old 12-28-2013, 11:48 AM   #2
LQ Guru
Registered: May 2005
Location: boston, usa
Distribution: fc-15/ fc-20-live-usb/ aix
Posts: 5,281

Rep: Reputation: 916Reputation: 916Reputation: 916Reputation: 916Reputation: 916Reputation: 916Reputation: 916Reputation: 916
That it's plugged in ?

Is apache ruining
 sudo service httpd status

Last edited by schneidz; 12-28-2013 at 11:55 AM.
Old 12-28-2013, 11:53 AM   #3
Registered: May 2006
Location: Orion–Cygnus Arm, MWG
Distribution: Slackware, Ubuntu
Posts: 249

Rep: Reputation: 130Reputation: 130
Not enough information.
Old 12-28-2013, 12:52 PM   #4
Registered: Mar 2008
Posts: 19,514

Rep: Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017Reputation: 3017
I'd assume it would be the client.

The only things that might affect a single client would be maybe a firewall issue, routing issue, some version of html issue that might affect host headers, some authentication.
Old 12-28-2013, 03:03 PM   #5
LQ Newbie
Registered: Dec 2013
Posts: 5

Rep: Reputation: Disabled
1. is his computer powered on ?
2. Was he using a web browser ? Was it working ?
3. Does he has internet access to anywhere ?
4. Is your web server local to his local network ? Is the network working ?
5. Was he behind a firewall ? Should he be able to access outside of that firewall ?
6. Is there any firewall between his pc and your server ?
7. Is your web server working ? Can anyone else from the same zone of this client have access to your server ?
8. Was the web server password protected ?
9. Was he complaining about one specific web page or the whole server ?
Old 12-30-2013, 09:07 AM   #6
LQ Veteran
Registered: Jan 2011
Location: Yawnstown, Ohio
Distribution: Mojave
Posts: 9,374
Blog Entries: 37

Rep: Reputation: Disabled
terminal >
or if Windows, Start > Run > cmd >
tracert to test from a browser on the client's PC.
Assumes simple as HMA does NOT 'do' https


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Web server with public IP address not reachable via domain name in the web browser floorripper Linux - Server 11 08-09-2013 10:55 PM
Configuring and Hosting Web sites in Red hat web server 6 shakul hameed Linux - Server 4 09-07-2012 01:55 AM
Copy files from web server to web server conflicker Linux - Newbie 5 02-02-2012 11:56 AM
[SOLVED] win7 web client problem with apache2 web server on linux lapinux Linux - Networking 2 03-15-2011 01:21 PM
Can't access Linux web server web pages from LAN client jaydave Linux - Networking 4 03-16-2003 03:38 AM > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 10:07 AM.

Main Menu
Write for LQ is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration